Addressa.hartrodt continues to draw upon its 137 years of experience and dedication to the transport & shipping industry, to support & deliver shipping solutions to its international customer base.
Proudly family owned to this day, a.hartrodt has a global reach with 94 locations and 2,004 employees around the world. Our success is testament to a unique set of family values which have people at the centre of everything we do. We have a people first culture, focused on diversity and inclusion, a supporting and nurturing environment who recognise & reward people for their hard work.
As a new member to the team, you can expect to work in an organisation that is fast-paced and exciting with an illustrious history. We offer:
• A rewarding career path within a global business
• A strong focus on our employee development
• A stable long-term opportunity with a global provider
About the Role
Our Melbourne team is looking for an additional Customer Service team member.
You’ll interact with customers for bookings, pricing, service options and order updates. Importantly, your role will be to enhance customer experience, foster relationships and create customer loyalty.
A key aspect of the role will be your ability to manage the status of customer orders through maintaining accurate data within our Cargowise system and communicating exceptions to customers.
Strong communications skills, a proactive approach & a desire to service the customer will be key characteristics to both yours & the success of the role.
Who were looking for:
We would love to hear from you if you have had a minimum of 3 years of freight forwarding experience. Exposure to Cargowise or a similar logistics software program would be advantageous. It would be ideal if you demonstrated the following skills & attributes.
Key Skills & Attributes
• Clear Oral & Effective Written Communication Skills
• Efficient Planning and Organising Skills
• Willingness to Learn & Grown within Role
• Adaptable & Flexible to Changing Market Conditions
• Ability to Work Autonomously, whilst working within a Team
• Flexible & Willing to Support Others
How to Apply
You will need to be an Australian or New Zealand citizen or Australian permanent resident to apply.
Submit your resume and cover letter via the “Apply” button.
For more information about a.hartrodt please visit our website https://www.hartrodt.com/company
