AddressThis is an amazing opportunity for a Customer Service Representative that is more than just a job. You will feel a part of something special here and will have the opportunity to grow along with a growing business. Come and join our diverse, social and inclusive team!
About Intuit Technologies
We are a people focused business! What do we offer?
- Flexible Work available with a blend of remote and in-office work at a central location with great city and river views.
- Be a part of an experienced, successful and supportive team
- ICT is a growing and dynamic industry with plenty of opportunity to learn and progress your career
- Monthly morning teas and regular social events.
- Support and training to achieve your career goals.
Join Intuit Technologies for access to our comprehensive capabilities in designing and delivering tailored technology solutions. We aim to transform customers’ ICT investments into a business asset. We offer services such as consultancy, procurement, logistics, expert project services, project management, managed services, and resourcing. At Intuit Technologies, we're passionate about our work, environment, and brand. People join us because they want to be here, around our people. Join us to be part of a team that values excellence, leadership at every level, and making a significant impact.
If this aligns with your values and you feel you have the skills and experience to match the criteria for this exciting and rewarding role, please apply.
The Role
We are currently searching for an enthusiastic and self-motivated Customer Service Representative to join our team full-time. If you have great Customer Service skills and love a challenge, this role is perfect for you!
Key Responsibilities include but aren’t limited to:
- Manage allocated customers, either individually or across a team and identify and fulfill their needs.
- Support those customers by preparing all quotes/proposals and providing assistance as required in an accurate, efficient and professional manner.
- Generate quotes/proposals and SO’s as required to do so.
- Be able to:
- Respond to detailed questions (including tenders)
- Compile price configurations
- Work with Services Team to scope and cost installation and administration services
- Successfully resolve client issues through problem solving
- Keep abreast of the functionality and capabilities of the core products and services
- Structure relationships with the suppliers to ensure that where we need access to specific information we can obtain it quickly
- Participate in account planning
The Person
- Desirable - Business related degree or certificate(s)
- 4+ years in Administration/Customer Service/Phone Sales
- Familiarity or a passion for IT would be highly valuable
- Attention to detail
- Comfortable with online portals, MS Office suite
- Self-motivated and able to prioritise appropriately
- Being organised and detailed
- Strong communication skills
- Problem solving skills
DISCLAIMER - We'll keep your resume on file for future job opportunities if you are unsuccessful for this position. If you would prefer that we do not keep your resume on file, please email **@itechnologies.com.au.
