AddressWe are looking to recruit CSR/Order Fulfilment Officer for our valued client who is a leading diversified manufacturer of motion control technologies and systems based in Western Sydney.
This role involves the efficient processing, maintenance, and fulfilment of orders within a designated customer portfolio, ensuring timely and accurate deliveries in alignment with customer requirements and adherence to approved payment terms. Electronic interactions with customers are conducted through various portals.
Responsibilities:
- Process customer orders received through multiple channels in compliance with company guidelines.
- Prepare claims information following established processes.
- Provide regular order fulfilment updates to customers on all outstanding orders.
- Generate customer invoices and reconcile outstanding invoices against customer portals.
- Manage records according to documented procedures.
- Act as backup for assigned key tasks.
- Assist in general office activities as needed.
- Complete required monthly reporting.
- Fulfill requirements in Talent Central.
- Participate, as necessary, in stocktakes.
- Complete mandatory Code of Conduct and other relevant training.
Experience:
- 3+ years of office work experience.
- Proficient in automated accounting systems, with a preference for SAP
- Intermediate to advanced skills in Excel and Outlook.
- Intermediate proficiency in Excel and Outlook.
This role necessitates a candidate with a solid foundation in office operations, particularly in order processing and customer relationship management. Proficiency in relevant software, meticulous attention to detail, and excellent communication skills are paramount.
It’s a full-time role for immediate start. Salary negotiable depending upon skills and experience.
If you are interested in the role, please apply within, or send your updated resume to *****@studyandwork.com.au.
