AddressAbout the Company
The Bulbeck Group is a diversified business consisting of 3 companies: Ovesco, Cleanawater & Spillpro. Together they offer equipment, products, and services in a range of industries including Oil & Gas, Government, Mining and Industry, Defense, Marine and Shipping, Automotive and Transport and many more.
Newcastle based, Bulbeck is environmentally and community driven. We are looking for someone that can live out our company values, is enthusiastic and eager to learn.
Working within our Ovesco store with a team of highly experienced Customer Service professionals like yourself you will field enquiries and sell products from our vast range of industrial hardware equipment.
The Role
Our ideal candidate is looking for full time hours and brings with them industry knowledge gained through professional or passion experience. A love of all things - cars, hardware or working out how things go together can make the difference.
A day in the life of one of our team might look like the following:
- Maintain trade store presentation standards, including merchandising and restocking
- Assist customers over the counter, phone and email will all be required as part of a dynamic role.
- Inform customers of new product range and services where applicable
- Understanding customer’s sales history and proactively identifying requirements
- Ensure customer requests are actioned in a timely manner within allocated timeframes
- Take ownership in continuing and cultivating all customer interactions
- Some warehouse duties and lifting will be required
To be successful, you will have:
- Outstanding Customer Service skills and the ability to work minimally supervised in a small team
- Clear verbal and written communication skills
- Industry knowledge preferred but not essential (training can be provided)
- Experience with computers and Microsoft Office
- Previous experience in a warehouse environment desirable
- Forward and proactive thinker who can think outside the box
- Retail experience and industry knowledge advantageous
Culture & Benefits
- Monthly cupcake days
- Monthly Values Awards recognising strong performance.
- Access to professional EAP support
- Professional development opportunities with 1-2-1 coaching
Please complete seek application, applications will be reviewed upon receipt and interviews scheduled immediately.
