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SalaryDoors Plus is a nationwide industry leader with a proud over 30-year history and is currently recruiting for two Customer Service Support Consultants for our Minchinbury Head Office.
This position will suit someone who has previous experience within a similar role, has Microsoft Office skills and the ability to multitask and prioritise.
As a valued team member, you will be responsible for, but not limited to:
- Customer Service Support
- Resolve customer issues and email enquiries
- Awareness and escalation of Online Customer Reviews
- Complaints Handling, email and phone
- Customer Service Process & Procedures documentation
- Organisation and scheduling of customer rectifications
- Warranty claims management
- Email and Callback management
To be the successful Customer Service Support applicant, you will need:
- Professional appearance and manner, as well as a “No Fuss!” attitude
- Minimum 1 years’ experience within a similar role
- Proficient Microsoft Office skills, particularly Word and Excel
- Data entry skills essential
- Initiative and enthusiasm when faced with new challenges
- Strong and clear communication skills, both verbal and written
- Ability to work individually and within a team environment
If this sounds like you, then take that first step in to the doorway of your success & click the APPLY button to submit your application.
