Address
Form of work
SalarySummary. Core Electronics is expanding our Customer ServiceTeam which is well suited for applicants with an interest in administrative tasks such as quotes, purchase orders and customer ordering/sales support.
While a technical background is not required with DIY Electronics a such as Arduino and Raspberry Pi, it would be highly valued.
Casual position up to 38 hours a week, 9AM-5PM Mon-Fri.
About us. Core Electronics is a manufacturer and online retailer for educational electronics. Our warehouse is based in Adamstown, NSW, 2289. Our suppliers include a wide range of popular maker brands such as Sparkfun, Adafruit, Arduino, and Particle, to name a few.
Duties. This position in our Customer Service Team includes duties such as:
- Service customer interactions via phone, website chats and emails
- Provide ordering related support and orientation for customers using our website
- For educational institutes and business-type customers, create quotes and process purchase orders
- Monitor order progress and update information within our systems
- Preparing sitreps for handing over technical customer interactions to our Technical Support Team
- Plus a range of other sustainment and innovation tasks
Perks:
- Constant exposure to modern industrial and DIY electronics technologies
- In-house managed digital systems
- AI-driven workflows
- Located in Adamstown - central to Newcastle
- Free in-house cafe-style coffees
- Free lunch meals and snacks
- Small business culture
Involvement with ourCustomer Service Teamis our preferred pathway for other workplace opportunities such as:
- Technical Support Team
- Catalogue Management Team
- Purchasing Team
