AddressBased in Parramatta we have an opportunity for multiple Team Members to join a team providing support to internal and external customers and offer a seamless end to end process for their customers banking needs.
These positions are available for an immediate start on an initial 6-month contract with potential to go permanent. This is a fantastic entry level opportunity for someone looking to build a career.
A DAY IN THE LIFE:
- Provide exceptional customer service to internal and external customers
- Handle, escalate and follow-up customer queries, issues and complaints and use judgement to resolve customer concerns on the spot
- Ensure daily work is prioritized and actioned within the required time frames
- Action incoming email queues accurately and efficiently
- Ensure compliance with all procedures, policies and guidelines
- Identify continuous improvement opportunities
THE SUCCESSFUL CANDIDATE WILL HAVE:
- Excellent customer service skills
- Good problem solving ability
- Highly computer literate and able to learn new systems quickly
- Strong work ethic and time management
- Police background check before commencement
These positions are initial 6-month contract opportunities paying $34.58ph+ super
Additional information
- Parramatta location | $34.58ph+ super
- Initial 6-month contract- potential to go permanent
- Monday- Friday 8.30am-5pm
