AddressJoin Our Team: Exciting Opportunity in Client Services as a Accounts Receivable Officer.
At Civium, our core values inspire our dedicated team to deliver exceptional customer service. We're seeking a self-motivated, reliable, and professional individual to become a key player in our dynamic Client Services team.
About You:
- Excellent communicator and relationship builder, passionate about customer care
- Self-driven, compassionate, and optimistic
- Proud of delivering outstanding results
- Always professional, respectful, and cooperative
- Proven track record in customer service
- Team player with a positive attitude
- Skilled in building rapport and managing relationships
- Experienced in negotiating and resolving conflicts
- Persuasive speaker and critical listener
- Able to multi-task and meet tight deadlines
About the Role:
- Follow up on missed payments
- Issue and manage all levy notices
- Process recovery actions as directed by strata managers or Executive Committees
- Handle payment plans per instructions from strata managers or Executive Committees
- Build relationships with customers and key internal stakeholders
- Resolve customer issues and queries efficiently, timely, and professionally
Join our team of dedicated Customer Services - Accounts Receivable and actively engage with clients to foster strong relationships. If you're passionate about providing top-tier customer service, we'd love to hear from you!
On offer :
- Competitive salary
- Career progression and continuous professional development
- Wellbeing days
- Corporate Volunteer leave
- Long term career stability
- Employee Assistance Program (EAP)
- Rewards and discounted shopping program
- Working with passionate professionals
We attract, retain, and promote people who share a sense of purpose, values and belonging. Seize this chance to drive innovation and shape the future of Civium.
We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strive to promote a professional and inclusive environment where all staff are respected, valued and empowered to thrive.
Only shortlisted candidates will be contacted
