Customer Service/Switchboard Officer

Switchboard/Customer service officer required for leading healthcare provider.

As the first point of contact for clients you will be friendly, empathetic, and helpful with their query.

The role involves handling inbound calls from clients regarding appointments, queries or additional information.

You will be attentive and able to show empathy whilst connecting them to the appropriate team member in a timely manner.

Key responsibilities of the role include:

• First point of contact with clients
• Answering of all Calls in a friendly matter
• Transfer or email query to correct office/department.
• General administration

Required experience / qualifications:

• A minimum of 1 years' experience working in a call centre or reception
• Experience in dealing with customers, clients and staff members in a customer service-oriented environment and providing general administrative support.
• Intermediate PC skills

Apply today for this immediate start role or call Megan on 0412 611 *** or email *****@kbhsolutions.com.au for further information.