AddressPackQueen, a renowned packaging company, is seeking a professional and customer-centric Customer Support & Sales Administrator to join our team. As an Customer Support & Sales Administrator, you will play a vital role in delivering exceptional customer service and supporting our sales efforts.
About Us:
Join our dynamic and innovative team at PackQueen, a trailblazing packaging company that has revolutionized the industry for over 15 years. We pride ourselves on thinking creatively and pushing boundaries. Our range of gift boxes, postage boxes, and food packaging is widely recognized across Australia. Join us and contribute to our industry-leading position!
Who We're Looking For:
The ideal candidate will possess outstanding communication skills, a positive mindset, and a genuine passion for delivering exceptional customer service. You should be a team player who thrives under pressure and meets deadlines consistently.
How You Will Contribute:
As a successful candidate, your responsibilities will include:
- Managing and promptly responding to incoming calls and emails.
- Assisting customers throughout the order process.
- Generating customer invoices and tracking orders.
- Liasing with suppliers to send orders and organizing incoming stock.
- Providing sales support and general administration assistance to the team.
Required Skills:
At PackQueen, we set high standards for customer care. The ideal candidate should possess:
- Previous experience in customer service and administration.
- Excellent telephone etiquette.
- A proactive and adaptable attitude in a fast-paced office environment.
- Strong multitasking and time management abilities.
- The capacity to work effectively both independently and within a team.
What We Offer:
For the successful candidate, we provide:
- Full-time employment (Monday to Thursday, 8:30 am to 5:00 pm, Fridays 8:00 am to 4:30 pm).
- A motivating and enjoyable work environment with like-minded professionals.
- Opportunities for learning and skill development across various areas.
- Office-based position in our Thomastown location.
Overall, we offer a competitive salary, a supportive work environment, and growth prospects. If you seek a challenging and rewarding role in a dynamic and fast-paced industry, we would love to hear from you!
