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Form of workFull-time five-month temporary role in North Adelaide | Competitive salary
Support a range of operational & banking process functions | Off-street park
Join a stable & supportive team that values career progression
About the Company
Our client is a not-for-profit Australian success story established in 1921. Working within the banking sector, they offer a range of savings accounts and charitable financial services, providing loans to churches, schools, aged care facilities and other organisations. Proud of their meaningful relationships and missional work with clients, they strive to help people and communities achieve their financial goals.
About the Role
As the Customer Service Officer, you will report to the Team Leader and support various operations functions. Central to your role is the daily fulfilment of providing customer service by answering telephone enquiries and handling administrative activities of opening and closing accounts. You will work within a team that supports their values and business objectives by providing tailored, quality services and ensuring high levels of support and advice are delivered to customers.
Duties
Answer customer phone and email enquiries
Provide exceptional customer service
Provide personal advice regarding savings account products
Assist with opening and closing of accounts
Assist with other core banking activities
Skills & Experience
Experience in banking or financial services desirable
Strong verbal communication skills
Excellent customer service and communication skills
A high degree of self-motivation and independence
Culture & Benefits
Purposeful and stable culture with strong sense of community
Work for a company who pride themselves on providing an employee experience full of opportunities
Located in the heart of the North Adelaide shopping precinct with free on-site parking
Temporary position with the possibility of extension
How to Apply
Click APPLY to submit your application including cover letter and CV in one document in Microsoft Word only. Applications can be addressed to Joanna Slaven quoting reference number JO-2312-8971. Telephone enquiries are welcome on (08) 8100 8***.
