AddressThe Resident Engineer is an integral part of our mission within our Professional Services team. As a Resident Engineer, you will work on-site with our customer(s) supporting our mission to help them quickly and completely adopt our Security Operating Platform, leaving them more secure.
This is a highly technical, hands-on role and you will develop and maintain expertise level skill sets on our products and solutions deployed within the customer's environment.
Your Impact
- Assist customers with their Incident Response efforts leveraging XSOAR (formerly Demisto) for Security Orchestration Automation and Response (SOAR)
- Learn & understand the customer’s business requirements and the threat landscape that is most applicable to their industry’s vertical sector
- Lead XSOAR technical implementation/operations in a customer environment including Playbook design, development and implementation/optimization.
- Interact with Security and IT technologies relating to customer environment
- Ability to communicate effectively in crisis situations with all levels of an organization from Engineering/Operations to CIO/CISO audiences
- Ability to create documentation for Incident Response Plans, system integrations and XSOAR playbooks
- Ability to refine and translate complex requirements and execute best practice solutions. Ability to lead teams and construct plans and roadmaps for achieving customer SecOps goals.
- Other tasks and duties as needed to support the customer and/or business relating to XSOAR
- Experience in Python, Powershell or Javascript, Firewall Security
- Experience managing complex security solutions in large environments
- Strong understanding of Linux or Unix, network troubleshooting analysis and current security threats
- Experience in cybersecurity incident response
- Strong understanding of cybersecurity technologies, protocols and applications
- Detailed technical experience in the installation, configuration, and operation of high- end security solutions
- Familiar with the Software Development Lifecycle (SDLC) methodology
- Experience with IDS/IPS solutions and technologies preferred
- Security Operations experience is a strong plus
- Excellent written and verbal communication skills
- GCIA, GCFE, GCIH, CISSP, and/or DevOps certifications preferred
