Data & Operations Support Officer

We support individuals living with mental health challenges to achieve outcomes they value. Position detailsPart Time, Maximum term Contract until March 2025Classification: SCHADS Level 3 with a salary range of $71,215- $76,353 pro rata per annum + SuperannuationSalary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each yearLocation: Morphett Vale, S.AAbout Neami National "We're big believers in everyone having the opportunity to live a full life - and we give our all to support people to achieve wellbeing and mental health outcomes that matter to them. For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. Everyone has different life goals, and at Neami, we walk alongside people to help improve their quality of life on their terms. We're proud to support 38,000 people living with mental health challenges across Australia and offer more than 70 services, over 45 different Indigenous lands. These services include mental health and wellbeing, housing and homelessness, and suicide prevention."About your new roleThe Data & Operations Support Officer will effectively manage and provide support to the team to learn the Client Management System, Carelink+, and accurately complete their data each month. The position includes working with the Neami National data analyst to amend errors in the data and submit to the PMHC portal. The Data officer will also support the leads to aggregate the quarterly data for Neami board and funder reports. The role includes providing operational and administration support to the team and plays a key role within the Southern Wellbeing Hub, including assisting with referral and waitlist management, data recording, minute taking in meetings and performing reception duties. The Data & Operational Support Officer will support and contribute to the delivery of high-quality services to consumers by ensuring that staff operating within the Southern Wellbeing Hub are provided with office administrative support that is flexible and responsive to their needs. What you will bring to the roleCriminal record checks are mandatory for all new appointments.Working with Children check required before commencement of work (employee responsibility).Sound knowledge of the Microsoft Office Suite (including email and internet) and proven experience working in a computerised environmentDemonstrated high level of verbal and written communication skills and an ability to use initiative and work effectively to timelinesDemonstrated ability to work effectively while managing a range of tasks; and the skill to organise and prioritise tasks on a daily, weekly and monthly basisA high level of energy, enthusiasm and flexibility, along with a commitment to teamwork and a willingness to learn about NeamiProven ability to solve problems by collecting the right information, analysing the information, developing a solution and evaluating the success of the solutionWhat will Neami offer in return?Generous leave entitlements including paid parental leave, Gratis Leave and Wellness leaveProfessional development through regular practice development sessions and coaching with your supervisorOngoing extensive in-house Learning and Development programs to encourage learning and skill-buildingEmployee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate familyFlexible work arrangements are available for maintaining your work-life balance.What the role requiresNational Criminal History Check (police check) - disclosable outcomes consideredCurrent Working with Children Check - required before commencement of workCurrent drivers licenceAustralian working rightsHow to apply The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal. If you have any further questions not addressed in the job advertisement or position description, please contact: Barbara Wendland, Practice Manager - barbara.wendland@neaminational.org.au Applications Close: 20 March 2024 Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, peoplewith disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.