DC Operations Manager

Due to extraordinary growth of MECCA, including the growth of our incredible team at our Distribution Centre, we are excited to recruit two newly created positions for DC Operations Managers to drive the accurate and efficient movement of all MECCA product from receipt into our Distribution Centre to its destination – whether it be stores or our online customers!

Our Distribution Centre (DC) is a purpose-built, state-of-the-art facility in Tullamarine, Melbourne, and truly is the beating heart of our business. Our DC serves two critically important functions :

Receiving shipments from our suppliers and distributing those products to our more than 100 bricks-and-mortar stores across Australia and New Zealand; and

Fulfilling online orders placed by our customers on our website, ensuring that they receive their online order securely and carefully wrapped, on time and in full. 

Our DC team is made up of over 5 00 team members and agency contractors, who work together to keep MECCA running like clockwork across three core shifts (day, afternoon, and night shifts). 

To support these shifts, our four Operations Managers (which includes these two new roles) w ill drive high performance and processes with the ongoing optimisation of our DC operations W e care deeply about the safety of our team and creating a high-performing culture to consistently meet our customer’s needs. So, you will play an instrumental role by inspiring your supervisors and the broader DC team.

The role that you could play:

Were search ing for two newly created DC Operations positions to join the team.

As a DC Operations Manager supporting our Night shift you will primarily work Night shift hours, playing a pivotal r o le in the talent management of our approximately 30 + night shift team members, this number will grow during peak volume periods. This role will be a n essential role in ensuring the smooth and consistent operations from our Night shift into Day shift. 

As a DC Operations Manager supporting our Evening hours, this role will be a key con duit to ensure the efficient flow of operations from our Afternoon shift and into our Night shift. Note. It is an expectation of all these Operational Manager positions to assist with th e leave coverage of other Operations Managers . 

Some of your responsibilities will include:

Leading and maintaining a safe workplace for team members, contractors and visitors by applying and educating the team on company and legislative standards

Coordinating, managing and continuously reviewing the allocation and performance of resources to ensure service and productivity standards/targets are met

Establishing policies, procedures and processes that improve efficiency, reduce cost and maintain a great working environment

Being a change agent and member of the DC Leadership Team to grow and continue optimising MECCA’s broader supply chain

Fostering a culture of learning, career development, safety and inclusiveness

What You Will Bring:

You will have proven experience working in a fast-paced distribution or senior operations management role and able to manage a standard DC operation as well as an e-commerce function within a DC.

You will pride yourself on being a proactive and visible leader who is able to effectively prioritise within a busy warehouse environment and build long-lasting relationships.

You will also be able to demonstrate the following:

Knowledge of warehouse management technologies and systems

The ability to manage and develop a workforce of over 100 team members

Experience in an automated environment is preferred

A genuine passion for leadership

The ability to be in both the detail and think strategically

A bachelor’s degree in Supply Chain , Logistics, Information Systems or Business Management is highly desired

Your Life At MECCA

Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!

Some of our other team member benefits include:

Professional development programs and first-class digitised learning offering

Health and well-being initiatives

Reward and recognition programs

Access to bonus and incentive programs

Quarterly product allowance

Unlimited 40% discount

There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.

Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best by offering them the world’s best line-up of beauty and skin-care brands, coupled with exceptional service. Fast forward to today, and we have almost 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day.

Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores , our Support Centre or one of our Distribution Centres, you will be an integral part of the MECCA family.