Dc Team Member

Company Description

At Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we’re set apart from our competitors by our innovative logistics, technology and luxury retail services. Our brand encompasses a diverse range of entities, including Winning Appliances, Appliances Online, Winning Services, Home Clearance, Rogerseller, and Ora, all of which are committed to delivering excellence to our valued customers.

Job Description

You will work with our Returns Team to deliver excellent reverse logistics operations. Our ability to process returns quickly and accurately is critical to the commercial success of our business and to our mission to impress every customer.

You will be a detail-focused person who is able to split their time between being hands-on and processing returns, working together, and developing solutions to ongoing pain points in the process. 

Position Responsibilities

• Process returned items into the warehouse as per company procedures.
• Ascertain return type and process accordingly.
• Investigate and rectify return anomalies.
• Conduct cycle counts.
• Process PC’s and GRA’s as per company procedures.
• Keep inventory accuracy at the forefront of all day-to-day decisions.
• Write off disposals.
• Build positive relationships with key internal and external stakeholders.
• DC Housekeeping.
• Report any warehouse stock damage in a timely manner to the DC Manager.
• Maintain Spreadsheets.
• Prepare completed items for transport if required.
• Manage emails and action accordingly.
• Document and take photos of items processed.
• Schedule GRA collections.
• Assist other areas of the business from time to time. 
• Other ad hoc duties as requested.
• Ensure that all incidents/injuries, near misses, and hazards are reported in a timely manner to the DC Manager.
• Handle products in line with safety and handling induction and training.
• Adhere to WH&S policies and procedures.
• Responsible for ensuring that all people on-site at the DC follow all relevant Safe Working Practices (SWPs) in accordance with the National Safety Plan. 

Qualifications

• Warehouse experience is required.
• Must have LF or LO ticket.
• Preferred experience working with appliances, furniture, or large bulky items, although not essential.
• Strong safety focus with knowledge and experience in safe manual handling.
• Keen attention to detail.
• Proficient in multitasking and has experience in it.
• Excellent team player.
• Good communication skills.
• Possesses a proactive and can-do attitude.

Additional Information

• Permanent full-time Monday - Friday.
• 5:00 am - 1:00 pm
• Free onsite parking.
• Discover Wacol Queensland, offering a wealth of amenities for workers including thriving industrial precincts, modern business parks, convenient retail centers, abundant recreational spaces, reputable educational institutions, and accessible healthcare services.
• Elevate your fitness journey with a state-of-the-art onsite gym.
• Indulge in a monthly breakfast BBQ, where you can start your day with delicious food and connect with colleagues in a relaxed and enjoyable setting.
• Transport Team Members receive a personalised dock plate and DC Team Members receive an aisle plate to celebrate their 10-year anniversary.

Benefits

• Exciting career advancement opportunities await as we are a rapidly growing company that values promoting from within our talented team.
• Our in-house Training Academy provides ongoing training and development opportunities, ensuring that our employees have the chance to enhance their skills and knowledge. We also conduct annual growth and development reviews for all our Team Members.
• Enjoy generous discounts on our whitegoods and homewares range, which features cutting-edge brands from the world's industry leaders.
• Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services. From retail and dining to travel, entertainment, wellness,gym and more.

Culture

At Winning, we take immense pride in creating an environment where you can truly flourish. Our culture is more than just words on a page; it's the heart and soul of everything we do. We value open communication, collaboration, and diversity. We embrace the unique perspectives and backgrounds that each Team Member brings because we believe it's the key to our success. 

We also understand the importance of work-life balance in fostering happiness and productivity. That's why we prioritise it, ensuring you have the flexibility to thrive both personally and professionally. We're not just interested in your present success; we're invested in your future growth. With a commitment to continuous learning and development, we provide the tools and opportunities for you to reach new heights.

In the spirit of reconciliation, Winning Group acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Discover our vibrant community and learn more about us at www.winninggroup.com.au