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SalaryAre you ready to embark on an exciting journey with one of Australia's leading automotive dealership groups? Moorooka Motor Group, a multi-franchise family-owned dealership with over 35 years of excellence, is seeking a dynamic individual to join our team as a Service Manager.
About Us:
At Moorooka Motor Group, we pride ourselves on representing some of the top car brands in Australia while upholding our core values of Integrity, Teamwork, Diversity, and Relationships. Our mission is not just for our customers, but for our employees, suppliers, and business partners alike.
The Opportunity:
As Service Manager at Moorooka Motor Group, you'll be part of a friendly and supportive team dedicated to delivering exceptional service to our customers. You'll play a pivotal role in upholding our dealership culture and ensuring that our values are reflected in everything we do.
Join Our Team:
If you're seeking a long-term opportunity to be part of a high-performing dealership that values its people and embodies Integrity, Teamwork, Diversity, and Relationships, look no further than Moorooka Motor Group. Apply now for this exciting role and become part of the team!
Responsibilities:
- Lead and manage the service department, overseeing day-to-day operations.
- Hands-on management of our team of service technicians and advisors.
- Handle customer inquiries and concerns, providing exceptional customer service and ensuring their needs are met promptly and professionally.
- Ensuring the team delivers outstanding customer service and brand NPS standards are achieved.
- Monitor service department performance, efficiency, and profitability.
- Collaborate with other departments to streamline processes and enhance overall dealership performance.
- Ensuring a safe work environment is regularly maintained.
- Ensure compliance with the OEM brand standards.
Requirements:
- Previous experience as Service Manager with a demonstrated commitment to integrity and teamwork.
- Willingness to be hands-on and lead by example.
- Exceptional time management skills.
- Professionalism and strong communication abilities.
- Commitment to providing outstanding customer service.
Benefits:
- Competitive salary and commission package.
- Supportive work environment with direct support from the General Manager and Dealer Principal.
- Access to employee benefits, including company vehicle, discounts on vehicles, finance, servicing, and our very own Social Club.
Please note that only successful applicants will be contacted. Moorooka Motor Group is an equal opportunity employer committed to providing excellent working conditions and a supportive team environment.
