Do you have customer service along with some people experience?
We would like to hear from passionate, dedicated and customer centric Front Office Coordinator’s interested in working on a part-time basis.
In this role you will help to keep everything running to plan so that our clinicians are free to focus on looking after our patients. We believe that you’ll be a pivotal part of the team, so we’ll give you all the support, training and development you need to thrive.
- Reception and Dental experience preferred but not essential!
- Opportunity has come available due to internal movements and promotions.
- Enjoy the experience at our newly renovated Balmain practice - Dentistry by Design
- Be a part of the Bupa network and have access to Bupa benefits & discounts!
The Heart of the Role:
- Meeting and greeting patients, providing a great first impression
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Booking and amending appointments, answering the phone, updating patient records
- Making patients aware of dental services and offers
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality
What you'll bring:
- Ability to keep calm and professional in a fast-paced environment
- Previous administration or reception experience, with some people management exposure
- Personable, positive, and enthusiastic with a great customer focus
- Efficient with Microsoft Word and Outlook
- Strong communication and organisation skills
Benefits of joining Dentistry by Design:
- Reward and recognition programs
- Well designed and fitted out practices with the latest equipment/technology for great patient care and experience
- Access to ongoing training and support throughout initiatives such as our Future Leaders Program and our global backing
- Networking opportunities across the business and with peers and mentorship
- Access to benefits such as Bupa Health Insurance discounts, general insurance discounts and product discounts.
- Set remuneration bands with regular performance discussions and remuneration reviews
Apply now, we'll be interviewing as soon as applications are received!