AddressFull-Time Positions Available: Dental Practice Manager and Front Desk Receptionist in Woolooware
Start Date: Mid-July
About Our Clinic
We are a newly established dental surgery located within a brand-new shopping centre in Woolooware. Our clinic offers a pleasant working environment equipped with the latest technology and modern fitouts. As a new practice, the initial workload will be light, giving you the opportunity to help set up clinic policies, administrative tasks, and develop strong relationships with both staff and patients.
Roles and Responsibilities
Receptionist Duties:
- Handle front desk dental reception duties, including answering phone calls, emails, greeting patients, and managing payments/accounts.
- Manage daily scheduling with dentists and other reception staff.
Practice Manager Duties:
- Perform administrative duties such as staff management & training, stock management, and overseeing infection control policies with the principal dentist's assistance.
- Coordinate between staff, dentists, patients, and labs to ensure smooth daily operations.
- Manage patient communications & recalls, implement patient retention and new patient booking strategies.
- Oversee daily operations of the practice.
- Ensure a high level of patient satisfaction and address any complaints.
Qualifications and Experience
- Minimum 1 year of experience in Dental Practice management or 1 year of dental reception experience, relevant to the role.
- Knowledge of Praktika dental software is desirable but not required (training will be provided).
What We Expect From You
- A friendly attitude towards patients and staff.
- A strong work ethic, showing initiative and honesty in all aspects of the role.
- Customer service-oriented personality.
- Excellent English written and verbal communication skills.
- Proficiency in basic computer skills and the ability to learn new software.
- Strong leadership and organizational skills.
- Effective decision-making capabilities.
Benefits
- Work with friendly dentists, staff, and patients in a tight-knit team.
- Easy and free parking access.
- Convenient access to public transport.
- Enjoy a brand-new clinic with modern equipment and a pleasant environment.
- Located within a new shopping centre featuring an excellent range of shops.
Please apply directly on seek or email your resume to ***************@gmail.com
