Lakeside Dental Swansea is a dental clinic dedicated to providing high-quality dental care to our patients. We pride ourselves on our commitment to excellence, patient satisfaction, and a friendly, welcoming environment. As we continue to grow, we are seeking a talented and experienced Dental Practice Manager to join our team.
As the Dental Practice Manager, you will play a crucial role in overseeing the day-to-day operations of our dental clinic. You will be responsible for managing all aspects of the practice, including staff supervision, patient scheduling, financial management, regulatory compliance, and marketing initiatives.
**Responsibilities:**
- Manage and oversee all administrative and operational functions of the Dental Practice.
- Supervise and train office staff, including dental assistants, receptionists, and administrative personnel.
- Ensure efficient patient scheduling and manage appointment bookings.
- Handle patient inquiries, complaints, and concerns in a professional and timely manner.
- Manage financial activities, including billing, invoicing, and insurance claims processing.
- Monitor inventory levels and order supplies as needed.
- Foster a positive and collaborative work environment for staff members.
**Qualifications:**
- Minimum of 2 years of experience in Dental Practice management or healthcare administration preferred.
- Strong leadership and interpersonal skills.
- Excellent organizational and time management abilities.
- Knowledge of dental procedures, terminology, and office protocols.
- Proficiency in Dental Practice management software (D4W) but not essential.
- Ability to multitask and work effectively in a fast-paced environment.
- Understanding of financial management principles and experience with budgeting and financial reporting.
**How to Apply:**
Interested candidates should submit a resume and cover letter detailing their qualifications and experience to *******@smileon.com.au. Please include "Dental Practice Manager Application - Swansea" in the subject line. We look forward to hearing from you!