Depot Site Manager

Express Recycling is a nominated Container Refund Point for the state government-initiated Containers for Change Scheme. We are a family owned and operated company that prides itself on our environmental awareness, our exceptional customer service and desire to be a company that our employees enjoy working for. 

Our slogan, “small change big difference” is the backbone of our company core values in which we are motivated by making a difference to the lives of others and the environment. If this is a driving factor for you, we would ask that you apply for our Depot Site Manager position. This is a permanent role located in Carrara (Gold Coast) QLD and may require some weekend work. 

Purpose of role:

As a Depot Site Manager, you will provide leadership and mentoring for a team of operational crew members that are responsible for assisting customers with their cans and bottles, and the necessary processing protocols to keep the site running efficiently and smoothly.

This key role will involve coaching, mentoring, and performance management of your team, while striving to deliver on the performance requirements of the contract & the company’s objectives. With the addition of our commercial service, experience in logistics would be highly desirable.

This is an excellent full-time career opportunity where you can fully utilise your knowledge and experience and work in a team that will appreciate your guidance, decision-making, and problem-solving skills.

Key responsibilities include:
 

• Lead, manage, coach and mentor a team of operational crew members
• Provide direction and support to your team in the promotion and achievement of exceptional customer service, safe work practices and cleanliness onsite
• Responsible for staff recruitment, inductions, training, managing leave and conflict resolution
• Rostering of permanent and casual internal staff
• Develop and maintain strong relationships with clients
• Contribute towards the growth and development of new business
• Manage logistics for the sites commercial collections
• Effectively manage operational administration
• Ensure there is ongoing improvement in overall service levels to our customers
• Integration and implementation of WHS systems and all associated company policies and procedures
• Manage traffic controls for both customers and contractors
• Identify and report any hazards and risk and determining countermeasures
• Ensuring site associates, visitors, delivery drivers etc adhere and align with site safety policies
• Ensuring good housekeeping and maintenance of Depot Site
• Attending monthly management meetings
• Ensure all operational reports are completed in an accurate and timely manner
• Forecasting & management of budgets
• Establishes strategic goals by gathering pertinent business, financial, service and operations information
• Define objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes
• Contributes to team effort by accomplishing related results as needed
• Weekly meetings to review customer requirements & delivery expectations of clients
• Develop personal growth opportunities

About you

• Strong client service and relationship management skills
• Demonstrated leadership and management experience, ideally within an operations role
• Exceptional communication skills, written and verbal
• Background in logistics would be advantageous
• Ability to work autonomously, as well as part of a team
• Experience in developing budgets and processes
• Strong organisational and time management skills
• Intermediate PC literacy- Microsoft Office (word, excel, power point)
• Results driven and focused on achieving targets within key deadlines
• Sound knowledge of safety and quality management
• Rostering experience
• Open to learning and developing
• Ability to work efficiently in a fast paced, ever changing environment
• Continuous process improvement and problem-solving ability
• Welcomes feedback and proficient in giving feedback
• Current manual drivers license
• Forklift license desirable
• Truck license would be advantageous

What we have to offer you

• Great people and culture
• Ongoing support
• Continuous training and development within a growing company
• Positive environment where team and individual efforts are recognised

To apply

If you are looking to join a market leader in the ever-growing recycling industry and contributing towards delivering the highest level of customer service, then Express Recycling is for you. We are a people-centric business with our core values being the heart and soul of all that we do.

Please submit your application, including a cover letter and resume, via the Seek apply button by COB Monday, 8th April 2024.