As a Deskside Support Engineer, you will provide desktop support to authorised users as necessitated by the circumstances of the requester (e.g. incidents, service requests, requests of information) and service levels. You will also implement Newcrest-approved software for endpoint devices.
In your first few weeks in this Deskside Support Engineer role, you can expect to:
- Deploy a pre-tested image of the desktop operating system to end-user workstations on request
- Deploy desktop applications to end-user workstations subject to approval
- Undertake administration activities pertaining to email configuration.
- Using client-approved Software for endpoint devices
- Supporting and installing services for desktop computing hardware devices, peripherals, and associated system software
- Managing the technology in meeting spaces (e.g, wall-mounted screens, projectors, IP phones, video conferencing devices), Virtual desktop services (e.g, Citrix/Microsoft), and O365 Suites.
- You can pursue innovative career tracks and opportunities here
- You can enhance your professional development through education and dedicated training
- We'll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.
At Cognizant, we engineer modern businesses to improve everyday life because we're dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.