AddressJob details
Position status Permanent Position type Flexible full-time Occupational group IT & Telecommunications Classification AO4 Workplace Location Brisbane Inner City Job ad reference QLD/553923/24 Closing date 09-Apr-2024 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration Contact person Bryan Fox Contact details Phone: 07 3514 3483
Access the National Relay Service
- The installation, maintenance and support of the HPW ICT environment and systems by applying knowledge and technical skills in a number of the following technologies:
- Operating Systems
- Microsoft 365
- Desktop and Mobile Hardware
- Conferencing room hardware and software
- Network fundamentals TCP/IP, LAN, WAN
- Antivirus
- Scripting technologies
- Actively participate in a responsive and effective problem resolution service that will minimise disruptions to and meet agreed performance targets for networked Information Systems and Associated Applications.
- Consult, negotiate, liaise and provide expert advice to staff at all levels regarding the operations of the Information Systems infrastructure and facilities.
- Work cooperatively within SDM to continually improve the value of ICT services to the Department through the provision of appropriate, efficient and effective support, solutions and infrastructure.
- Participate in an environment and culture in which high quality customer service is delivered through fostering adherence to the quality system documentation, continually seeking improvement in the way in which work is undertaken.
- Contribute to the effective teamwork with the Technology Services Group by developing an understanding of the roles and duties of other team members and work collaboratively to assist the team in delivering services to the Department.
- Analytical and problem-solving activities for the maintenance and support of a large and complex Windows network environment.
- Participation in minor projects to implement and upgrade the Windows network environment.
Applications will remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
- Applicant guide (Word, 1.00MB)
553923 24 Role Description (Word, 1.01MB)
Role Description
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