Internal Firm Services
Industry/Sector
Not Applicable
Specialism
Risk Architecture
Management Level
Manager
Job Description & Summary
24 months Max Term Contract
All AU Location - Hybrid/Full time - Manager
Our Product and Technology team is responsible for the operations of digital products and technology to perform code release deployments and technology upgrades to these environments and are required to troubleshoot and monitor issues that require knowledge of development languages, commercial off-the-shelf (COTS) applications, and infrastructure (cloud and On-Premises). We deliver a broad knowledge of the business functions to resolve critical and strategic customer technology challenges and support is provided through a combination of staff, contractors and vendor managed service agreements, blending technical skills and strategy to advise our internal functions and teams with spectacular results. And our team is expanding. We're looking for an Engineer responsible for driving success around Service Level Agreements for Level 2 and 3 application support services within our vast community of solvers.
Use the know-how you've gained in engineering and / or development for at least 4 years of experience. With new problems to solve, you'll have plenty of support and opportunities to grow. We work from anywhere, so your strong communication skills and team ethos will get a workout. You'll learn plenty as you work complex technical environments in a workplace that's human-led and tech-enabled.
Day to day, you'll solve problems by troubleshooting incidents in stage and production environments. In our Product and Technology team, you'll also:
- Demonstrate communication skills and the ability to drive continuous performance improvements with the stakeholders, vendors and technology subject matter experts
- Develop, troubleshoot and operate Terraform IaC (infrastructure as code)
- Build, maintain and control stage and production environments
- Proactive in monitoring and alert capabilities exist for all components of the platform
- Ensure system health and capacity is reviewed and enhanced as needed
- Document Standard Operating Procedures (SOPs), and perform knowledge transfer to others
- Manage Azure / AWS / GCP or distributed VMware environments
- Demonstrate knowledge of at least one container technology such as Docker and one database technology such as MySQL, MS-SQL, or PostgreSQL
- Work with code management tooling such as Github or Gitlab
- Possess knowledge of CI/CD pipeline tooling and deployments
- Demonstrate Linux and Windows administration experience
- Possess experience in configuration management across a multi-platform estate such as Ansible, Puppet or Salt.
- Develop and maintain a current understanding of the technical architecture and designs associated with the application services delivered, and all relevant enabling technologies
- Define and maintain administrative processes that support existing and new application services and capabilities
This role is for a project with 24 months period
It's time to move forward. And upward.
You want to grow, reach new heights and move up the corporate ladder.
We'll give you a career-boosting role that:
- Is strong on growth and reward
- Provides strong mentors and plenty of networking opportunities
- Helps you learn and grow with our internal Academy, study support, and partnerships with Udemy and Coursera
- Gives you the chance to explore, with overseas secondments and our Together Anywhere policy that lets you work up to 4 weeks from anywhere in Australia
- Has competitive and transparent salary packages with the opportunity for yearly bonuses and promotions
We're an inclusive bunch, and we try to make life easier - for our clients, our teams and our communities. If you need reasonable adjustments when applying, just let us know.
Mel Taclay is the Recruitment Manager for the role. As the team experiences high volumes of applications, we appreciate your patience to allow for a timely and fair process for all.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date