Address
Form of workThe Offer
- Opportunity within a company with a solid track record of performance
- Leadership Role
- Opportunity to make a positive impact
The Job
Your responsibilities will include:
- Provide exceptional customer service via email, and chat, assisting clients with their travel inquiries
- Troubleshoot and resolve client concerns in a timely and professional manner
- Collaborate with team members and other departments to ensure the best possible customer experience
- Continuously enhance your knowledge of the latest travel trends, destinations, and industry developments
The Profile
- Good English communication skills (both written and spoken) to effectively liaise with the stakeholders of the region
- A genuine passion for travel, tourism, and customer service
- Strong problem-solving and critical-thinking skills
- Ability to multitask, prioritize, and work in a fast-paced environment
- Flexibility to work on shifting schedules, weekends, and holidays
- A positive attitude, team player mentality, and the ability to adapt to change
- Flexible working hours and the option to work remotely
The Employer
Our client build and use technology that enhances productivity for virtual staff, support agents, web marketers, and program managers.
