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SalaryJob no: 939670
Work type: Permanent / Full time
Location: Support Office - Docklands
Myer has proved itself not only to be an iconic Australian brand, but an absolute Aussie Retail success story!
Myer is an organisation that gives back, not only by providing great discounts to our team members, but by being committed to supporting the Communities in which we serve and the Environment which serves us. Our values guide us and we live them, every single day!
It's not just our stores that our Customers love to shop in, so much of our success in 2022, (marking our most profitable trade period in five years) has come from the online transformation of our offerings. Guess what fuels that - digital and technology... and that is where you come in
- Opportunity to lead and mentor a collaborative, high performing team
- Use your commercial and analytical mindset to drive strategy and create valuable outcomes for our customers and stakeholders
- Flexible hybrid model - work from our new Docklands office or the comfort of your own home
You will be accountable for managing the intake, prioritisation and capacity of the Digital Analytics function, ensuring facilitation of timely insights that better inform decisions and deliver maximum business value. Responsible for creating and leading a high performing team, you will simultaneously be finding better ways to democratise data and insights to empower the wider teams to make data informed decisions. Overall, you will be continuously improving our ways of working, implementing frameworks and processes to empower teams to deliver the best possible outcomes for our customers and stakeholders.
About the Opportunity:
- Grow the maturity of the digital analytics practice, including data accuracy, data utilisation and democratization, data layer strategy, in-housing key analytics functions alongside business case creation and value/measurement estimation frameworks to increase the trust of data and reports
- Lead insight generation and support to all OMNI teams, including education and driving self service informing trading, alongside manage the creation of the right dashboards, digital analytics implementation and audience segmentation
- Drive commercial modelling to help create business cases and oversee, improve and support the delivery of accurate data and measurements used to quantify the impact of digital experience initiatives and validate investment decisions
- Inspire and influence all Myer team members to focus on quality Omni-channel customer outcomes backed by data, as well as engraining an agile mindset focused on the fast and iterative delivery of ongoing value (progress over perfection)
- Managing intake, prioritisation and capacity of the digital Analytics function
- Recruit, lead, mentor and coach team members to develop high performing teams
- Review, improve and create new processes to enable better more efficient ways of working
- Ensure appropriate data governance, privacy, security standards, correct processes and quality assurance are upheld
- Lead procurement projects for new suppliers and technology, as required for this digital analytics space
- Creation and management of the online budgets, reconciliation and invoicing approvals for the OMNI team expenditure
- Experience in managing or mentoring a team and driving a culture of high performance
- Excellent communication skills; a natural collaborator with the ability to influence stakeholders to drive growth and communicate a clear strategic vision
- Highly organised, capable of operating within a fast-paced and complex retail environment
- Keen attention to detail, flexible, ability to foresee potential future issues and pivot as required
- Extensive experience in Digital Analytics, with strong knowledge around commercial objectives alongside exposure to Google Analytics
- Developed team objectives, roles and responsibilities in line with overall business objectives, and with clear timelines, relevant metrics and measures of success
- Flexible hybrid model - work from our new Docklands office or the comfort of your own home
- Access to lifestyle leave and volunteer leave - arrange work around your life, not life around work
- A supportive leadership and team network to set you up for success
- Generous team member discounts on all Myer products, including team-member exclusive discounts
- Career growth and succession opportunities across the business
APPLY NOW!
Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.
Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.
Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.
Applications close: 13 Dec 2022 AUS Eastern Daylight Time
