Digital Services Content Coordinator (355791)

We encourage applications from Indigenous Australians, people living with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.

The Department of Justice supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.

We are a diverse and inclusive workplace and understand the importance of flexible working arrangements. Talk to us about how this could work for you.

73.50 hours per fortnight - flexible options available.

• Manage and oversee the design, development and implementation of new web services, and upgrades to existing sites to ensure achievement of agreed outcomes.
• Develop business and end user requirements through discovery workshops and user testing with clients and stakeholders.
• Translate user experience insights into business, navigation and information architecture improvements. Validate solutions using the most appropriate usability testing techniques and methodologies.
• Provide a content writing and quality assurance service for subject matter experts and content writers across the department.
• Work collaboratively with content owners and other key stakeholders to develop content strategies, embed content management into departmental workflow processes and deliver high quality content that is concise, accessible, relevant and easily understood.
• Provide insights and guidance in accessible content development by facilitating access to training, workshops, tools and resources.
• Conduct website development and upgrade activities as small projects by creating and executing project work plans, coordinate meetings, capture and report meeting content and actionable items, document and communicate issues and risks to management and stakeholders.
• The incumbent can expect to be allocated duties, not specifically mentioned in this document, that are within the capacity, qualifications and experience normally expected from persons occupying positions at this classification level.

The Head of State Service has determined that the person nominated for this vacancy is to satisfy a pre-employment check before taking up the appointment, promotion or transfer.

The following checks are to be conducted:

1. Pre-employment checks

• Arson and fire setting
• Violent crimes and crimes against the person
• Sex-related offences
• Drug and alcohol related offences
• Crimes involving dishonesty
• Crimes involving deception
• Making false declarations
• Malicious damage and destruction to property
• Serious traffic offences
• Crimes against public order or relating to the Administration of Law and Justice
• Crimes against Executive or the Legislative Power
• Crimes involving Conspiracy

2. Disciplinary action in previous employment.

3. Identification check.

Online applications are preferred, please click the 'Apply Now' button. You will be prompted to complete an online application form and to attach your cover letter, resume and selection criteria responses. Please note, attachments must be in Microsoft Word or PDF format.

Please note if you submit the details of your referees with your application the Selection Panel may contact them without notifying you.

If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 4***.

For more information

Name: Susan Evans
Position: Manager Web Services
Phone: (03) 616 64***

(03) 6165 7***