Address Job Description
OCI Incident Response is the first line of defense for maintaining high availability of Oracle's cloud. We make customer impacting events shorter, less frequent, and less impactful by providing large scale Incident Management. We are front-and-center in driving down event duration by utilizing our operational experience, knowledge of best practices, and ability to develop tools to automate Incident Management.
We are looking for a Software Director to join OCI's Major Incident Management team. This role is part of a globally distributed team responsible for detecting, triaging, and mitigating OCI service-impacting events as quickly as possible. You will be a part of one of these regional teams and be responsible for minimizing downtime of OCI services. You will achieve this through delivering excellent major Incident Management and by architecting systems with high scalability, performance, and security that prevent incidents from occurring. You will partner with other development teams to continuously improve the Incident Management process. You will provide technical leadership to a team of engineers and be responsible for participating in architecture and design reviews with senior technical leaders and architects in the company.
Responsibilities
Oracle's Cloud is state of the art and constantly evolving. When it experiences issues, your team will respond within minutes to ensure customer impact is mitigated. This experience will expose you to the inner-workings of OCI's systems and organizations. You will interact with and influence leaders from across the Oracle business and will drive broad cross-organization programs meant to iteratively improve OCI-wide service availability. We are an agile team with significant impact. If you want to be a part of a fast-moving team breaking new ground, we would like to speak with you!
BASIC QUALIFICATIONS
- Bachelor's degree or higher in Computer Science or related field.
- 3+ years of management experience.
- Extensive experience with major Incident Management in a cloud-based environment
- Experience of having worked in at least one modern object-oriented programming language such as Java or C++.
- Proven track record of shipping large complex scalable systems/applications in an agile environment.
- Experience with professional software engineering best practices such as Agile project management, coding standards, code reviews, source control management, build processes, testing, and operations.
PREFERRED QUALIFICATIONS
- Strong analytic and problem-solving skills.
- Strong leadership, project planning, communication, and execution skills
- Ability to handle multiple competing priorities in a fast-paced environment.
- Ability to communicate clearly with technical and non-technical stakeholders at all levels.
- Confidence to drive and manage large conference calls.
- Experience with distributed service-oriented architectures
- Eligibility to work in Australia without sponsorship
About Us
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer
