Director – Technical Account Management

Position: Director – Technical Account Management 

As a Director – TAM, your core responsibility will be to meet and exceed targets within your assigned accounts and territories. 

Job Description: 

§ Excellent presentation and communication skills, capable of conveying product, technical, and integration expertise clearly to dispel confusion, doubt, or uncertainty. Comfortable presenting before C-level executives. 

§ Customer facing: participate actively in customer meetings presenting Mobileum solutions, demos, understanding customers ‘requirements, besides following up with account managers and customers on the ongoing opportunities. 

§ Identify new business opportunities and seek out major clients over a wide geographical area and develop sales strategies and account plans to build, qualify, and convert the sales funnel. 

§ Develop and maintain strong relationships with our clients at all levels by understanding their business needs and objectives and delivering day-to-day Account Management with professional support. 

§ Build an account plan and engagement strategy, identify opportunities to grow our business and generate sales, including up-selling and cross-selling, and clearly understand the levers that impact the allocation and provision of budgets. 

§ Effectively communicate the value proposition of our solutions, have an appreciation of country specific business landscapes and trends, and ensure the company is on a winning position during multi-vendor solution bids. 

§ Collaborate with Technology, Product, and Marketing teams within the company to drive clients success and lead generation. 

Skill Set: Technical - 

• Results driven with a focus on clients complemented by a strong business acumen. 

• Bachelor’s Degree and above in Computer Science, Engineering, or related field for technical project managers 

• Technically inclined, problem solver with an understanding or hands-on experience in one or more of the following areas: Roaming Operations/Planning VAS, Network Security, Signaling Firewalls, Data Analytics, Customer Experience, Service Assurance 

• Good understanding of core network domain across 3G, 4G and 5G 

• Proven 18-22 years of track record in solution-based Pre-Sales and/or Sales in the telecommunications industry. 

• Basic knowledge of data science / machine learning 

• Familiarity with cloud technologies 

• Understanding of evolving technologies in telco markets 

• Proficient in engaging directly with customers at all levels of the organisation and across different functions. 

• Excellent client-facing, written and verbal communication skills. 

• Ability to deliver professional sales presentation, proposals and reports. 

• Excellent knowledge of MS office and iWork 

• Strong analytical and organizational skills with great attention-to-detail 

• Ability to deliver high-quality work while working under pressure with tight deadlines. 

• Ability to drive for results in a cross-functional hybrid team. 

Educational Qualification: 

BE. / B.Tech., M.E./M. Tech. or M. Sc. in Computer Science / Electronics Engineering / MCA / Business Administration 

Location: Sydney, Australia