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Form of workWe have an exciting opportunity for a Document Preparation Officer to join our team on a casual basis!
Are you interested in starting (or growing) your career in Financial Services?
What does a Document Preparation Officer do?
The Document Preparation Officer will process and prepare loan documentation as required. This includes liaising with our stakeholders and ensuring client instructions are met within agreed timeframes.
Some of the key tasks include:
- Preparing loan contracts and all required mortgage documents accurately and in line with client instructions
- Identify any errors and flag with client
- Following up any outstanding information with client and/or relevant stakeholders
- Loading instructions in the database
- Ensuring fees and charges are loaded correctly
About you
- You are able to work in a high pressure and fast paced customer service environment
- You are flexible and agile with excellent organisation skills and attention to detail
- You are a great communicator and excel at providing outstanding customer service
- You are a collaborative team member
- Your computer literacy and data entry skills are exceptional and you adapt to new technologies that are introduced
- You are a champion at prioritising your workload to meet KPI’s and SLA’s
- Bonus points if you have prior experience with mortgage processing or other comparable finance industry experience
If this sounds like you apply now!
About us
With offices across Australia & New Zealand, First Mortgage Services Pty Limited and First American Title Insurance form part of the First American Financial Corporation. We offer property risk insurance and premier mortgage processing services to our clients. The First American Financial Corporation is a FORTUNE 500® company that traces its history to 1889.
Our Vision
To consistently provide the best customer experience through and engaged workforce committed to innovation, collaboration and enduring relationships.
What we Offer
- Full training and coaching to ensure you succeed in your role
- Great team environment and culture where we celebrate milestones and achievements
- An excellent Recognition and Reward program
- A Casual Hourly Rate of: $34.58 per hour (inclusive of casual loading)
Applications close when a suitable candidate is identified so don’t delay your application.
A criminal and credit background check which includes bankruptcy and debt consolidation checks is required for this role.
