About Groom2Grow
We aim to deliver love and stylish grooming to all fur babies, we take extensive notes after they are groomed and record them on their files. Most importantly, we take the best care of them while they are in our hands, which leads our little ones to always run into our salon just for cuddles. We provide top-notch grooming services for all breeds of dogs and comfortable suites and playtime for them in air-conditioned comfort.
We are hiring Dog groomers and Reception.
● We only use PH balance premium shampoo & conditioner!
● We keep records and know their grooming preference
● 99% regular clients and puppies
● Exceptional customer service
Dog Groomers: Full Time | Part Time | Casual Positions
About the Role - Job Description:
● Bathing, drying, and clipping dog’s coats to conform to a variety of breed-specific standards and styles
● Provide outstanding grooming services
● Detangling and removing matted hair
● Trimming nails, cleaning ears, brushing teeth and a variety of tasks relating to dog hygiene
● Assist in the daily opening and closing of the facility; follow internal checklists
● Conduct and assist with inventory and supply orders
● Help keep the facility clean, sanitary, and in order at all times, take proper care of all equipment
● Assist with public and private events both onsite and offsite
● Assist with Day Care operations
● Ensure that all service standards are being met to ensure an exceptional experience
● Communicate with ownership, managers, staff members, and guests in a polite and professional manner
Desired Experience:
● 1-2 years+ of previous grooming experience
● An eagerness to learn and develop your skills further
● A genuine passion for dogs
Desired Behaviours:
● A dog lover
● Energetic and fun-loving
● Thoughtful and genuine
● Good humoured
● Attentive and patient
● Cooperative
● Ability to work well with others
● Strong communication
What’s on offer?
This is an opportunity that doesn’t come around often, where you can make your mark and join a market leading organisation.
In addition, you will receive:
● Competitive remuneration
● Bonuses
● Ongoing learning & development to promote personal growth
Reception
About the Role - Job Description
● Greeting our lovely clients and their puppies, welcoming, and directing them
appropriately.
● Notifies the groomers of the arrival of the puppy
● Answering all incoming calls in a polite, courteous manner, making bookings
● Keeps a safe & clean reception and break area by complying with procedures, rules, and regulations.
● Contributes to the team and provides exceptional customer service
Desired Behaviours:
● Positive Attitude, Welcoming & Friendly, Outgoing
● Responsible and Dependable
● Excellent customer service skills
● Great communication and organisational skills
● Ability and willingness to work in a team environment
● Demonstrates regular attendance and punctuality
● Strong work ethic and attention to detail
● Ability to prioritise and multitask, good time management
Language Requirement:
● Must be fluent in speaking and reading English to communicate with our customers and staff.
● If can speak and read Mandarin will be better.
What’s on offer?
This is an opportunity that doesn’t come around often, where you can make your mark and join a market leading organisation.
In addition, you will receive:
● Annual Salary:52,000-65,000
● Competitive remuneration
● Bonuses
● Ongoing learning & development to promote personal growth