Dutch Travel Advisor - Fully Remote In Bulgaria

Seeking a Passionate Dutch Travel Advisor!About Us:We craft game-changing customer experiences that drive brand growth worldwide. With deep insights and cutting-edge technology, we design integrated journeys that transcend expectations and scale seamlessly. Whether you're a startup or a global brand, we're your partner for success. We've got you covered, no matter the complexity or scope of your customer journey.Role Overview:As a Dutch Travel Advisor! You'll provide excellent service via various channels, address queries empathetically, maintain product knowledge, and contribute to improving customer satisfaction and business performance. Track and document interactions to ensure accurate record-keeping.Key Responsibilities:

• Provide excellent customer service to our clients via the different channels (inbound calls, outbound calls, email, chat )
• Make sure that all customer queries are answered and their concerns are addressed accordingly; demonstrate empathy
• Maintain basic knowledge of client products and/or services
• Participate in activities designed to improve customer satisfaction and business performance
• Track, document and retrieve information in the call-tracking database

Qualifications:

• C1/C2 proficiency in Dutch
• B2 proficiency in English

Why Join Us:

• Attractive Salary: We offer competitive compensation packages that reflect your skills and experience, ensuring that your hard work is recognized and rewarded.
• Internet Allowance: Receive support for your internet expenses, ensuring seamless connectivity while working remotely.
• Permanent Contract: Benefit from job security with a permanent contract, providing stability and peace of mind in your career.
• Bonus for Important Life Events: Celebrate important milestones like marriage or university graduation with a special bonus.
• Health and Life Insurance: Comprehensive coverage reflecting our commitment to your well-being.
• Remote Work: Enjoy the flexibility of working remotely, allowing you to balance your professional and personal commitments more effectively.

Ready to embark on this customer support adventure? Submit your application today, and we will get in touch with you!