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Form of workAn exciting opportunity exists to join an established management team at The Lighthouse Hotel. If you have experience in hospitality management and are team player with outstanding customer service skills, enthusiastic and driven, we want to hear from you!
This is a full-time role that reports to the General Manager, responsible for assisting in leading the team culture, customer experience and the compliant operation of the club.
OUR CORE VALUES
We are seeking candidates that align with the our core values of work, health & safety, honesty, recognition, teamwork, improvement, initiative and customer service.
DUTIES AND RESPONSIBILITIES OF ROLE
To be successful in this position, you will demonstrate and deliver:
- Proven success in a hospitality management role, with at least 12 months experience
- Current RSA, RSG, RMLV Certificates or ability to acquire
- Previous experience in a clubs or pubs advantageous
- Ability to engage with the community and drive exceptional customer experiences
- Outgoing energetic personality that thrives on customer interaction
- The ability to implement and adhere to policies and procedures
- Reliable and excellent personal presentation
- Enthusiastic with a genuine passion for the industry, its patrons and the people that work within it
Your drive to deliver a consistent high level of customer experience will be the key within this role. All whilst leading the team to success through a hands on approach teaching new skills and expectations to the staff, to help build a strong hospitality team with a focus on delivering exceptional service towards our customers is a MUST.
Applicants must be available to work a variable roster of days, nights & weekends. If you feel that you possess the required skills and experience for this position, have a passion for the industry. Does this sound like your next exciting opportunity, apply now!
The Lighthouse Hotel is an equal opportunity employer. We value social and cultural diversity and is committed to providing a safe and healthy work environment and the principles of workplace gender equality.
