Duty Manager

Community Club Duty Manager

Are you a passionate hospitality leader, ready to take the next step in your career?

We're looking for an ambitious Manager to join our leadership team and take charge of the day-to-day operations of our relaxed inner-city club. 

We're offering a competitive salary and an immediate start for the right candidate. There is no better time to get involved, we have just completed our overhaul and renovation works, you'll have your fingerprints all over the future direction of the club. 

Working as a part of the Management team, your responsibilities will include:

• Supervising and mentoring the Reception, Catering, Bar, Cellar, Gaming, and other customer-facing staff to ensure efficient and effective management of the club, with the goal of maximizing revenue and exceeding member expectations.
• Collaborating with and providing professional support to all departments of the club
• Assisting to develop and oversee new systems, technologies, processes, and structures as the club grows to its next level.
• Supporting and training staff in their personal and professional development
• Embodying and driving a positive team culture that strives for continuous improvement.
• Developing and maintaining positive professional relationships with club members and community partners
• Representing and upholding the club's reputation and profile within the community and the club industry
• Sourcing and contributing ideas and suggestions for continual improvements to club facilities and services to ensure competitiveness.
• Ensuring liquor, gaming, licensing, and CCTV compliance as per OLGR requirements
• Ensuring WHS compliance as per the Work Health & Safety Act

To be considered for the position, you will have:

• Experience in a Supervisory or Leadership position within the hospitality, gaming, or customer service industry
• Current RMLV and Approved Manager certification
• Current RSA & RSG certification
• Some understanding of financial reports, key business drivers, and departmental key performance indicators
• Strong hands-on experience across all aspects of club operations
• Proven cash management, reconciliation, and administrative skills
• Strong computer skills and systems competency
• Strong leadership skills with a positive outlook and the ability to mentor and motivate staff
• Proven effective verbal and written communication skills.
• Energy, professionalism, and a strong work ethic
• Proven ability to lead by example and promote a culture of continuous improvement.

Club Yeronga encourages a work life balance; the successful applicant will work a 4-day week. This is a terrific opportunity to grow with an organization that has an upward trajectory and future scope for advancement.