Early Years Kindergarten Funding And Enrolment Officer

Part-time permanent, 30 hours p/w
Band 4 role
Join our experienced Early Years team
Hume City Council is one of Australia?s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.
What you?ll be doing:
Respond to enrolment enquiries (by phone, email, web form) for three and four-year-old kindergarten in a consistent, calm, courteous manner.
Seek opportunities to cross-promote Hume services and direct families towards enrolling in a relevant Hume service.
Enter customer data into the appropriate database/CRM system-currently EnrolNow during enquiry management and seek to minimise the number of actions a parent/family needs to take to enrol in a Hume service.
Ensure that every customer receives correspondence from Hume at each stage of their journey in our customer ?life cycle?.
Liaise with Hume Council Central Enrolment Officer to receive customer enrolment
... Click here to view more detail / apply for Early YearsKindergarten Funding and Enrolment Officer