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Salary- Full-time 38 hours per week, On-going position
- Portland Campus
- $56,592 per annum, plus superannuation
Provide excellent Customer Service to students, staff and members of the public when you join our passionate and hands-on team!
Salary
$56,592 per annum, plus superannuation
As one of the first points of contact with South West TAFE, the Admission and Enrolment Officer (AEO) fulfils an important public relations and customer service role. The AEO is responsible for progressing and processing all admissions and Enrolments. They require knowledge on prerequisite requirements, qualifications, and the application and Enrolment procedures. There may be a requirement to refer potential students to other relevant staff. The AEO works cooperatively with both internal and external clients and with a range of staff across all campuses.
The AEO is integral to South West TAFE’s enquiry and application processes and supports the Team Leader - Admissions and Enrolments with the planning and implementation of SWTAFE administrative services at each of the relevant campus locations.
The must haves
Mandatory requirements
- Completion of Certificate III or year 12 and demonstrated relevant experience or equivalent relevant experience. Lesser formal qualifications and relevant knowledge of the job or experience may be considered.
- High level of digital literacy.
- Ability to obtain an Employee Victorian Working and a Children and satisfactory Police Check
- A Certificate IV in Business, Business Administration or Financial Services and/or equivalent relevant industry experience. Lesser formal qualifications and relevant knowledge of the job or experience may be considered
- Experience or an understanding in relevant industry software and programs (e.g. Customer Relationship Management systems)
South West TAFE is an education hub with a difference. By fusing leading industry knowhow with innovative teaching practices, we empower all types of talent so they can excel and achieve a lifetime of opportunity, employability and a fulfilling career.
We have 5 main campuses spread across the thriving South West Victoria region. They are located at Warrnambool, Hamilton, Portland, Colac and Sherwood Park and deliver a wide variety of vocational courses to over 6,000 students every year.
To maintain our high standards of training we are committed to attracting the very best talent and providing them with a supportive work environment in which they can flourish.
What we can offer you
- Continuous opportunities for learning and development
- Fun social club with health and wellbeing activities
- Employee recognition program
- Access to an Employee Assistance Program
- Work alongside team members guided by a strong set of organisational values
- Chance to make a sea change in a thriving regional setting
Ebony McCosh, Team Leader - Admissions & Enrolments
☎ 03 5564 8***
✉ ************@swtafe.edu.au
A full position description is available from the Careers at SWTAFE webpage.
Applications close: Sunday, 7 April 2024
Successful applicants will require a Working with Children Check and a National Police Record Check.
How to apply
If this role resonates with you and you have the necessary skills and experience, then we would like to hear from you.
To apply for the role, please click ‘Apply for this job’ and provide a copy of your current resume and cover letter that addresses the key selection criteria as outlined in the position description.
South West TAFE is a child safe and equal opportunity employer; fostering a fair, safe and inclusive environment, embracing all forms of diversity.
We strongly encourage applications if you’re:
- A person with a disability
- Aboriginal and/or Torres Strait Islander
- Culturally and linguistically diverse
- LGBTIQA+
