El1 Assistant Director Agency Ict Services

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

Are you enthusiastic about leading a highly skilled and diverse team? We have multiple leadership opportunities available in the ICT Services Branch as EL1 Assistant Director Agency ICT Services.

The Agency ICT Services Branch is responsible for supporting all Agency ICT systems and infrastructure excluding the primary business applications such as SAP CRM and Salesforce CRM. The branch provides and supports ICT services to Agency Staff and Partners. This includes the design, build, and maintenance of ICT applications, infrastructure, and hardware. The directorates and broad functions within the branch include ICT Support, ICT Site Reliability, Security Operations, Desktop Services, Data Networks, Site Technologies, Platforms, Integration, and Data as well as the Service Management and Technology Services Offices.

The EL1 Assistant Director Agency ICT Services is responsible for managing ICT services, functions, and capabilities, ensuring timely and effective support is provided to end-users and the Agency. You will have the opportunity to work on a diverse range of tasks, including, but not limited to:

• Developing and implementing ICT strategies, policies and procedures aligned with the overall Agency objectives while leveraging technology that improves efficiency and productivity.
• Ensuring that ICT services and systems adhere with the guidelines and requirements outlined in the ACSC Information Security Manual (ISM).
• Assisting in budget planning and monitoring for ICT services, ensuring cost effective resource allocation.
• Managing the adherence and implementation of changes in ICT systems, minimising disruptions and maximising benefits for the Agency.
• Evaluating new technologies, tools, and systems for improving efficiency and effectiveness of ICT services.

Our ideal candidate has demonstrated leadership experience and skills and will inspire their team members to strive for the best outcomes. You will have exceptional written and verbal communication skills, including assisting with budget planning and monitoring for ICT services. Demonstrated experience in building and maintaining productive relationships as well as the ability to present and negotiate with influence at all levels is pivotal to success in this role. You will have and continue to build upon your technical knowledge providing guidance and support to your team.

If this sounds like you and you are passionate about leading a technical team, we encourage you to apply.

In line with NDIAs values and mission, all applicants should have a positive and contemporary attitude towards people with disabilities and a comprehensive understanding and knowledge of disability and its impact on individuals.

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

This role is available nationwide (please see location availability in application), remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close on 25 April @ 11:30PM (AEST)

If you have any questions, please contact Natalie Jacobs on 0749596*** or email ***************@ndis.gov.au

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

The health and safety of workers, Participants and other visitors in our offices is our highest priority. Some roles within the National Disability Insurance Agency are covered by government Health Orders or Directives that require mandatory vaccinations.