EL1 Assistant Domain Owner

• Ongoing & Non-Ongoing 12 months + 12 months - Full Time
• $116,118 - $127,090 (plus 15.4% superannuation)
• Role located in NSW - Newcastle,NSW - Surry Hills,QLD - Brisbane,QLD - Robina,SA - Adelaide,VIC - Geelong,VIC - Richmond

Our participants, Our people, Our purposeCurrently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.A new role awaitsAre you an experienced leader with a passion for service design and improvement? We have an exciting opportunity to join the NDIA’s Service Design Delivery Branch.
The Service Design Delivery Branch is responsible for identifying opportunities to improve the participant and provider experience, and our internal service delivery processes and systems to provide better experiences for all stakeholders interacting with the NDIS.
The squads lead design of improvements to the processes, systems, digital products within the participant journey, which support participants work towards their goals and improves the participant experience with all elements of the NDIS.Where you can add value

• Working within an agile design squad, utilising the varied skills within the cross-functional team to achieve the team's objectives and goals.
• Leading the end-to-end delivery of projects through the design and build phases.
• Supporting Domain Owners in presenting outputs and documentation for approval.
• Ensuring design & build priorities are clear, delivered and Domain Owners are aware of risks.
• Providing context of key design & build considerations while supporting enabling teams to deploy the changes.

Enough about us, let’s talk about youThe successful candidate will exercise a considerable degree of independence to engage in very complex problem solving and issues and risks across wide-ranging activities of substantial depth involving significant detail.
This role will draw on candidates’ excellent verbal and written communication skills, sound judgement skills, and demonstrated ability to lead a high performing team.
You will be responsible for undertaking detailed or sensitive projects that may include performing varied activities involving may different unrelated processes or methods that impact strategic or operational outcomes that support the NDIA’s objectives.Your NDIA ExperienceWe work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we are based far and wide across the country, we make sure nobody feels they are out on their own.

• You will drive a high performing culture that seeks continuous improvement through innovation
• Great team culture with flexible working arrangements
• Access to ongoing professional development and learning

While this role is ideally performed from VIC – Geelong, VIC – Richmond, NSW – Surry Hills, NSW – Newcastle, SA – Adelaide, QLD – Brisbane or QLD – Robina, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months may be offered.Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.Applications for this role close on the 10 April 2024 @ 11:30PM (AEST)If you have any questions, please contact Natalie Jacobs on 0749596823 or email natalie.jacobs2@ndis.gov.auWith the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.The health and safety of workers, Participants and other visitors in our offices is our highest priority. Some roles within the National Disability Insurance Agency are covered by government Health Orders or Directives that require mandatory vaccinations.