Employment Support Consultant

Maxima is an Australia-wide not-for-profit community organisation and NDIS Provider. We operate on the ground in more than 70 locations across Australia, working towards a more inclusive Australia by supporting people into meaningful employment and providing better opportunities for economic and community participation. We reframe what’s possible for job seekers, NDIS participants and employers. We build our services around what you need, your goals and your strengths.

Maxima’s expanding footprint over its 35-year history enabling a significant extension of services to new and existing clients and customers. Maxima’s scope includes Temporary and Permanent Recruitment, Apprenticeships and Traineeships, NDIS plan support coordination and health services to people living with disability through Allied Health Services, First Nations Employment Services and Specialised Employment Services including DES, NDIS and employability training. Our combined offering is one of the most extensive not-for-profit recruitment, training and employment services in Australia, employing 480 staff nationally.

Maxima is driven by a desire to make a real difference and our staff are rewarded every day by the life-changing outcomes we create for our customers.

Work with people living with disability, injury or ongoing health conditions, to assist them to remain employed in mainstream employment. You will work closely with our customers to identify their needs to overcome barriers to remaining employed.

Work with local employers to assist them to become disability aware, discuss their employees and network to support future vacancies.

You will have…

Passionate about improving the lives of those loving with a  disability, you will have a customer-centric attitude and the energy to succeed. 

Your responsibilities will include…

• Supporting Customers in the workplace to ensure a smooth transition into employment
• Identify, implement and maintain person-centred strategies to assist Customers to remain in employment
• Liaise with Centrelink, healthcare providers and other community organisations to address areas where further support is required to achieve sustainable employment
• Undertake associated administration and record keeping in JobReady Live, job seeker files and the Department’s IT database to ensure that files meet relevant guidelines and accreditation requirements
• Maintain and strengthen employer relationships as a representative of Maxima
• Promote Maxima services to leverage relationships for repeat business

This is a fixed-term, full-time role, working Monday to Friday 9.00am – 5.00pm. The role is located at our Hillcrest office with some travel required within the region.

We provide full training, and we'll help you to develop your skills in Employment Services.

What will you need to succeed?

Demonstrate drive and compassion, working closely with our Customers, inspire them and remain goal orientated to assist them to retain employment.

• Have previous experience in a similar role, with current working knowledge of ESS and Job Ready Live (JRL).
• Experience in delivering high levels of customer service in a complex stakeholder environment
• Effective intervention strategies to ensure sustainable employment
• Demonstrable networks in the community services sector
• Experience working one to one with people with disability, injury or health condition
• Knowledge of Disability Employment Services (desirable but not essential)
• You must hold a current driver’s license, national police check, working with children check and NDIS worker screening, or be willing to obtain.

Our team encourages innovative thinking and a can-do approach to the challenges of this role. Due to the nature of our customers’ Employment Support needs, you must be able to work outside of business hours and be based at our various sites on some occasions.

What We Offer

• A purpose driven work environment where you can make a real impact
• Competitive salary and benefits package inclusive of ; Salary Sacrifice, Annual Leave Loading and Volunteering Leave
• Employee Assistance Program
• Professional, positive, and community-focused culture
• Training and development opportunities

How to Apply

Click ‘Apply Now’ to complete our online application form and attach a copy of your resume and cover letter.

Maxima believes in the strength of a diverse workforce. We welcome applicants who have a disability, identify as First Nations, are from culturally and linguistically diverse backgrounds or are members of the LGBTQIA+ community. The life experiences of our employees help us build strong relationships with our customers and enables us to deliver services that benefit all members of our community.

If you need an adjustment in the recruitment process, please call (1300 669 859) or email ***********@maxima.com.au and advise us of your preferred method of communication.