Enrolled Nurse - Patient Care Specialist

Company	MontuSee more
Address	Brisbane, QLD
Form of work	Full time
Salary	$64,000 - $64,000 a year
Category	Healthcare

Job description

Description

About Montu

Montu is a leading Australian medical cannabis company facilitating efficient patient access to life-changing medication. We have built a technically focused cannabis ecosystem, which streamlines the experience for patients end-to-end, and sets new standards in cannabis care.

Recognised as No1 in the Deloitte Tech Fast 50 for two years in a row with growth of over 26,000% and 9,000% respectively, we were also nominated No5 in the AFR Fast Starters for 2022. As we continue our hyper growth, we are actively looking to expand our high performance team to take the company to the next level. Join us on our mission to improve the lives of millions of patients with medical cannabis therapies.

This role is an Australia-based, fully work-from-home position, with access to co-working spaces in Sydney, Melbourne and Brisbane.

About The Role

As a Patient Care Specialist - EN your role will focus on the administrative side of our team and will also see you act as a point of contact between patients and doctors, responding to inquiries and escalating where required. This requires you to provide non-judgemental, patient-centric care with a focus on an excellent patient experience, under the supervision of a Registered Nurse.

Your duties will include:

Auditing
General administrative tasks which support the day-to-day function of the clinic.
Ongoing quality improvement projects within the team.
Providing follow-up support to patients requiring clinical advice in the implementation of their treatment plan under the supervision of a Registered Nurse when required.
Maintain accurate, timely, and comprehensive medical records and up-to-date patient contact information.
Contribute to and foster a positive team culture with a focus on teamwork, shared ideas, and constructive communication.

About You

We are seeking applications from experienced ENs eager to be part of the dynamic medical cannabis sector. You must enjoy focusing on the administration component of the role and be able to work productively in an autonomous environment as well as collaboratively within your team as needed.

Skills & Experience:

Minimum 3-4 years EN experience, with current AHPRA Registration & nil restrictions.
Admin background and happy to work in an admin-focused role.
Ability to maintain accurate patient records with regard to legal and clinical documentation requirements.
Strong written and verbal communication skills.
Robust IT skills
The ability to troubleshoot and solve systems issues as well as use multiple computer systems
Experience with medical cannabis treatments will be advantageous, however, it is not a requirement, full training will be provided.

Computer Literacy Testing:Please note that shortlisted applicants will be required to complete a basic computer literacy test before being considered for an interview. As we are a remote workplace technical abilities form an important part of the job role.

Benefits

You will be joining a highly motivated, dynamic team, where your ideas and contribution will be highly valued, and directly influence the direction and progress of the business.