Entry Level Sales Coordinator

Harvey Norman Commercial Division specialises in the supply of Goods to project builders, developers and architects.

We currently have an exciting vacancy for a motivated and ambitious individual to join our Nowra team as an Entry Level Sales Coordinator.

The role of Entry LevelSales Coordinator will teach you the skills to be become qualified to be able to work closely with the sales Representative to ensure that all the administrative and support functions of the sales department are going smoothly, and that client files are available and up to date for our Sales team. As well as develop an effective client relationship management system.  You will be involved in all facets of customer service, order fulfillment and sales support. You will be a vital part of the Projects Division sales process and work as part of the team.

Responsibilities:

• Handle order processing with accuracy and timeliness
• Inform clients of unforeseen delays or problems, or work with sales reps to do so
• Respond to customer inquiries/ complaints and resolve them promptly
• Communicate via telephone and email with Rep’s, customers & suppliers
• Communicate internally with other divisions and staff
• Follow company policy and procedure re; paperwork/customer files/uniforms, security etc
• Attend weekly team meetings and any ad hoc duties as required.
• Communication – demonstrate excellent verbal and written communication skills
• Provide high-level customer service and relationship building skills
• Relationship Building - ability to work well with other team members, customers and vendors
• Handle multiple duties simultaneously and exhibit initiative
• Clerical - touch typing, filing, data entry, excel, e-mail, fax
• Organise/prioritise tasks and maintain attention to detail
• Co-ordinate a quality hand over from sales and sales support and verify that the order documentation is complete and contact salesperson or customer to obtain clarification on the installation date.

The successful applicant will possess:

• A passion and ambition to build themselves in a Sales Coordinator position
• Superior communication skills as you will be liaising with various people across the business
• A positive ‘can do’ attitude
• An ability to pick up processes and systems efficiently
• Ability to work well under pressure and prioritise workload

 If you are ready to take on this challenging and rare opportunity, then we look forward to receiving your application!