Estimator / Supervisor - Insurance Building Repairs

ESTIMATOR / SUPERVISOR (OFF THE TOOLS) - Sunshine Coast region 

Design your own shift times for award-winning market leader  

Are you trade qualified and looking to take the next step in your career? If so, this may be the opportunity you have been looking for.

• Competitive salary package - in the range of $90K plus car allowance, fuel card, phone, tablet/laptop (as we are fully digitised) and super. 
• Great flexibility – create shifts that work for you e.g. if you need to attend an appointment or head off early for a family holiday, you can start or finish later, leave and come back or flex your times to suit. No required after-hour or weekend work.
• Paid weekend work and opportunity to travel and work interstate, if desired.
• Be cutting edge – we are an award-winning family business – winner of the FBA Australian Family Business of The Year Award (second generation) - have doubled our revenue in the last 5 years and our blue-chip clients include Alliance, QBE, Defense Service Homes, and RACQ.
• Enjoy autonomy and support – you have almost 100% autonomy on how you meet your targets, plus we employ a dedicated team to support our supervisors.
• Work with purpose and on diverse projects – we help Australians back into their homes after catastrophes hit so you might be overseeing hail-damaged roof repairs; whole house refurbs after flooding; or cyclone, storm and fire damage restorations. 
• Career opportunities – promotion from within is our first priority with 100% of managerial appointments in the past 2 years being internal promotions. 
• Grow your skills and expertise – we have a comprehensive induction process, and we offer upskilling to further your professional development.
• Great place to work – as a long-term family business, we blur the lines between work and leisure, and we don’t tolerate toxic people – we move them on straight away. You’ll also have a voice to help us continuously improve what we do.
• Experience job security – we are a 30-year-old business, and we keep our people employed for the long-term by managing our pipeline of work. 
• We have an unheard-of safety record in the construction industry and haven’t had a single reportable incident for over ten years.

About Us:

Established in 1993, Townsend Building Services is an award-winning, building and construction industry expert delivering projects Australia-wide. A family business, we started out as a partner to insurance companies like Alliance and Westpac, assisting clients with catastrophic repairs. Since 2017 we’ve branched out into retirement village projects for organisations such as Aveo, RSL Living, and Retire Australia, and are doubling our revenue in this area every year.  With teams based in NSW, Victoria, South Australia, and Queensland, we offer nation-wide services and won FBA’s Australian Family Business of The Year Award (second generation) for the quality of our offerings. 

Yet it is our people that make the real difference. Like the employee who started out in a supervisor support role and became our Regional Manager. We promote from within as much as possible and we have a great company culture. Many of our people have been with us for more than 10 years - and we look after them. We’re continuously improving our business - e.g. we have recently rolled out Prime Ecosystem software to make everyone’s job easier – and our long-term goal is to be the market leader in building and construction services for the insurance and retirement industries throughout Australia.  

About The Role:

Due to our ongoing expansion, we have a vacancy for an estimator to join our expert team. This is a dual role with project supervision training to take place once the new team member has consolidated themself within their estimation role.  

Reporting to the Queensland regional manager, you’ll be a knowledgeable self-starter, responsible for overseeing a diverse range of claims and creating comprehensive SOWs. You will never be bored. To help you make the transition to supervisor, we’ll give those who require it ongoing training, plus you’ll have the services of our dedicated support team.

As there is a lot of liaising with customers and a variety of tradespeople, you’ll need good relationship-building, communication and problem-solving skills. As the face of our business, you’ll also need to uphold our professional, ethical and building standards. Because our clients have set time frames for job life, you will often be working in a fast-paced environment, meeting critical deadlines. There are some quieter months so in these periods you can work more flexibly. 

We genuinely support work life balance so if you need to start and finish earlier or later or pick up kids from school before coming back to work, we are happy to accommodate you. There is weekend and away work, if desired and as an equal opportunities employer we encourage applications from everyone (our current management team is almost 50:50 male/female). This is a fantastic opportunity for those who have excelled in the past and are looking for a significant role with a highly respected company.

To Be Successful in This Role You Need:

• A trade qualification in carpentry or similar, and a track record of success. You’ll also demonstrate knowledge of industry costs and time frames required to generate a scope of works. 
• A QBCC Site Supervisor or Builders license. 
• Solid computer literacy (confidently able to send emails, update calendars, upload documents, and use various software programs).
• Demonstrated achievement in any field.
• Demonstrated ability to work under pressure, handle multiple projects at different locations (desirable) and creatively problem solve, in a fast-paced environment to meet critical deadlines.
• A track record in delivering safe outcomes, on-time and on-budget.
• Prior experience in estimating or project supervision is advantageous but not essential (we can train you).
• Good communication skills and demonstrated success in developing and maintaining good relationships with past colleagues, clients and stakeholders.
• A demonstrated commitment to continual improvement and learning.

Visit our website www.tbs.com.au to learn more about us today!