Ethnic Cook, Retail Supervisor

About Us:

Offering a delicious range of authentic Vietnamese cuisine.

Cooks:

About this role:

In this role, you will prepare and cook a variety of Asian dishes.

Job Responsibility

· Plan, prepare and cook food items to ensure the highest quality service and experience for the customer.

Job Description

· Prepare and cook a diverse range of Asian dishes

· Collaborate with the head chef to contribute ideas for the menu

· Source and select fresh, high-quality ingredients for each dish.

· Handle, store, and prepare food items in accordance with food safety and sanitation guidelines.

· Adapt and create dishes to accommodate customers with dietary restrictions, allergies, or specific preferences, such as vegan, vegetarian, or gluten-free options.

· Maintain a clean and organized kitchen environment, adhering to strict hygiene and safety standards.

· Work efficiently during busy service hours to meet customer demand without compromising on food quality.

· Collaborate effectively with other kitchen staff to ensure seamless coordination in the kitchen and provide excellent customer service.

Skills and Experience:

· Proven experience as an Asian Cook or in a similar role, demonstrating expertise in preparing various Asian dishes.

· In-depth knowledge of Asian culinary traditions, ingredients, and cooking techniques.

· Ability to handle a fast-paced kitchen environment while maintaining attention to detail and quality.

· Strong understanding of food safety and hygiene standards.

· Creativity and passion for experimenting with flavors and creating new dishes.

· Excellent teamwork and communication skills.

· Flexibility to work various shifts, including weekends and holidays.

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Retail Supervisor:

About this role:

As a Supervisor, you will play a key role in overseeing the day-to-day operations of the shop, ensuring excellent customer service, and maintaining high standards of quality and efficiency.

Job Responsibility

• Responsible For: Supervising/coordinating/training front service staff
• Ensuring customers are served in a professional and timely manner
• Ensure consistency in service on a daily basis
• Ensure all products are stocked correctly
• Assist customers and resolve complaints

Job Description

· Ensure that food and beverages from the store are received correctly and promptly by customers.

· Manage staff, organize work plans, and create time schedules for everyone, while specifying and assigning daily duties.

· Take responsibility for coaching, counselling, recruiting, training, and disciplining staff.

· Manage stock levels efficiently.

· Collaborate with chefs to discuss menu ideas and create menu plans.

· Oversee and undertake stock control, including purchasing and financial transactions.

· Determine levels of customer satisfaction and take appropriate actions to address feedback.

· Ensure compliance with health and safety regulations for both customers and staff.

· Hire new staff, train team members, and develop their performance.

· Perform other tasks as required by the employer.

Skills and Experience Required:

· Previous experience in a supervisory role, preferably in the food service industry.

· Excellent customer service skills with the ability to handle customer inquiries and resolve complaints effectively.

· Strong organizational and time management abilities to manage a fast-paced environment.

· Understanding of food safety and hygiene regulations.

· Good communication and interpersonal skills to lead and motivate the team effectively.

Job Type : Full-Time

Job Location : Northern Territory

Salary: $63,000 to $75,000 per annum