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Form of workAbout Hyatt
At Hyatt we care for people so they can be their best. As we continue to grow, we don’t lose sight of what’s most important—people. Hyatt is a company that was built by family. It’s a workplace where co-workers become friends. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.
About Hyatt Hotel Canberra - A Park Hyatt Hotel
Hyatt Hotel Canberra is Canberra's first hotel located in the heart of the capital. Our Heritage listed hotel interweaves the hidden mystique of the 1920s with modern Art Deco designs. With 252 rooms and suites, our hotel offers an escape within a heritage-inspired setting. The traditional furniture styles as well as garden and park views are all enhanced with sleek technology.
This is your chance to work at a luxurious heritage property like no other.
The benefits you will enjoy as a valued member of our Hyatt Family:
• Access to employee benefits such as complimentary shift meals, discounts for the Clubhouse and all Food and Beverage outlets
• Training and development opportunities with over 2000 online learning modules to support your career development
• Laundered uniforms
• Access to an employee assistance program
• Being part of a diverse and inclusive team, passionate about their work
• Complimentary and discount accommodation at Hyatt properties worldwide
• Opportunity to grow and develop your career within an international hotel group
About the Role
The Food and Beverage Event Services Manager, reports to our Director of Food and Beverage and will oversee the conference and events outlet service, within our hotel. Responsibilities may include scheduling, forecasting and training, ensuring compliance with federal, state and local laws as well as all operating procedures. The Food and Beverage Event Services Manager must have strong communication and analytical skills, coupled with a passion for creating positively memorable experiences for a diverse range of clientele.
Some of the responsibilities include:
• Building and nurturing positive, professional relationships with both guests and colleagues alike.
• Managing service across all venues and service periods.
• Ensuring venues are prepared for service according to defined standards.
• Conducting pre-service meetings.
• Ensuring all opening, handover and closing checklists are complete.
• Ensure that all relevant guest information is being communicated to the service team and the kitchen.
• Daily administrative and reporting.
• Developing and maintaining service standards.
• Managing supplies inventory.
Qualifications
• Food and Beverage Event Management highly regarded
• Wine/beverage knowledge in an upscale environment preferred
• Strong organizational skills, the ability to work with a flexible work schedule, be a team player and a dynamic leader
• Good problem solving, administrative and interpersonal skills
• A valid and current Responsible Service of Alcohol (RSA) certificate
A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.
Our values of Empathy, Experimentation, Wellbeing, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
If you are looking for a fulfilling career, please apply through www.hyatt.jobs
