Events Captain | The Star Brisbane

EVENTs CAPTAIN

Are you our next rising star?

Join our team as Event Captain at The Star Brisbane.

The Star Brisbane, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will be Australia’s newest entertainment and leisure destination. Commencing a staged opening in 2024, The Star Brisbane will bring a range of unique entertainment options, world class hotels, dining, bars, luxury retail, gaming and a state-of-the-art Event Centre, transforming how people will play, shop and socialise in the river city.

The Event Captain will report directly into the Event Floor Manager and be responsible for supervising, guiding, and assisting the events team. In this role you will proactively manage the event floor service and liaise closely with our guest and clients to ensure you deliver a perfect event flow on the day. The Event Captains will work to accommodate a range of events such as conventions, exhibitions, function, galas, and weddings.

A few of your responsibilities

• Supervise, guide and assist team members with on-the-job training and development
• Proactively oversee and manage the Event Floor service flow and maintain performance standards
• Provide viable suggestions to the Manager to help boost the outlet's productivity
• Follow instructions given by the Floor Manager daily for smooth business operations
• Continuously monitor the work of team members during shifts

What we will be looking for

• Proven time-management skills, with the ability to thrive in a high-pressure working environment
• Proven ability to build productive relationships and to manage and instigate change
• Exceptional verbal and written communication skills
• Responsible Service of Alcohol accreditation

About you

We are actively on the hunt for energetic and dynamic Event Captains. This is an exciting opportunity where you can put your skills to the test to and build productive relationships with our clients. You will have exceptional communications skills and be able to problem solve in challenging situations. You will have a flair for the Brisbane events scene and be passionate in building memorable connections with our guests and clients.

Your role will be pivotal in shaping the success of our events and hospitality operations at The Star Brisbane. Join us in making a difference.

What can we offer you

• Complimentary buffet meal on every shift
• Uniform laundered and ready for you daily on property
• Competitive Hourly rate, plus penalty rates for weekends and public holidays
• Discounted parking available in the city
• Up to 30% Discounts across award winning restaurants and accommodation
• Career development, training, and courses via The Star Academy – limitless career opportunities
• Supportive leadership team
• Paid training, ongoing career development opportunities
• Extraordinary growth opportunities personally and professionally

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

About us

The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners.

When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.

It is an exciting time for The Star Entertainment Group as we get ready to start our journey to The Star Brisbane.

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