About usIHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.The
InterContinental Hayman Island Resort will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.
What's the job?As
Events Executive – Weddings & Social you will manage and coordinate the end to end planning of all wedding and social events; from initial enquiry, quoting, follow-up, event planning and management. Promoting InterContinental World of
Weddings and InterContinental Meetings, you will successfully position the Resort to all potential clients and booked clients via site inspections, personalised proposals and in conversation. You will be responsible for personalised quoting, effective follow up to ensure conversion, event planning and management, and overseeing operational delivery to ensure complete customer satisfaction.The role will also be responsible for fostering strong supplier relationships that meet client expectations and maximise overall profitability for the resort.
Your day to dayWe are seeking a dynamic individual to actively participate in all training sessions, manage personal development plans, and maintain key relationships with various departments to ensure alignment and regular communication. This role requires adherence to IHG policies on the Trade Practices Act, Gifts and Bribery, Data Privacy, and OHS&W procedures. The successful candidate will report workplace hazards, support OHS&W initiatives, and engage in the IHG Community Engagement program.The ideal candidate will support sales initiatives by coordinating with clients, ensuring service delivery, and maintaining a presence during functions. Responsibilities include negotiating rates, maximizing event revenues, and monitoring sales goals. The role also involves developing sales proposals, managing financial transactions, and staying ahead of competitor strategies. Creative input on product development and contributions to business plans and market segment strategies are essential. Regular communication with clients and internal departments is key to exceeding expectations and achieving financial goals.
What we need from youWe are seeking an enthusiastic and professional team player who knows how to deliver great service and exceed guest expectations. You will have:
- High school diploma / secondary education / equivalent
- 2 years’ related experience in Weddings and social events.
- You’ll have a current clean driver’s license
- Meticulous attention to detail, planning and execution
- Problem solving, reasoning, motivating, organisational abilities
- Strong interpersonal skills both written and verbal
- Ability to manage multiple tasks and conflicting deadlines
- Must speak fluent English, other languages may be preferred
- Proven ability to adapt to varying situations
What we offer- World class colleague facilities including excellent subsidised villa accommodation with a dedicated pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields.
- An exciting and ever-changing colleague activities calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.
- Extensive career development opportunities with dedicated onsite trainers and an abundance of professional growth opportunities including multi-hire programs, skills training and optional courses.
- IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.
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