Events & Hospitality Assistant

Company Description
We are proud to be partnering with a Global Tech leader in delivering experiential excellence for Sydney; Commencing now and delivering market leading services at their current workplace.
Colliers Workplace Management Services has a role to be taken on by a great candidate that are fun, charismatic, people-centric, whose intrinsic purpose is to build a sense of community, connection, and belonging through delivering best-in-class service within workplace and operations.
Job Description
Being led by the Event Associate Manager, our Event & Hospitality Assistants support all experience and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver best in class experiences that are uniquely memorable at our Partners new global campus located in Circular Quay, Sydney.
In this position it will be critical to own events from beginning to end ensuring all events are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “happy to help” spirit across all areas and touch points.
Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.
Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.
Key accountabilities will include, but not be limited to -

• Strong customer service and executive interaction experience
• Ability to multitask many events and projects at one time
• Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs
• Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event if and when required.
• Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets

Qualifications
For such a key role, we do set the bar high with our requirements. To be successful in your application, we ask that you can demonstrate the following:

• 5 years successful event management experience planning customer centric events, in a B2B, high-tech or fast-paced environment
• Possess strong customer service experience; with a solid events background and service focused.
• Results-oriented, customer driven, organized with attention to detail.
• Ability to assess and prioritise workload in a strict deadline-oriented environment.
• Thrive on teamwork and overcoming obstacles, whilst winning as one team.
• In-depth knowledge of Google Suite, Slack and Quip.
• Results-oriented, customer driven, organised with strong attention to detail.

Additional Information
This position is a full-time office-based role in Circular Quay, Sydney servicing general office operating hours on a flexible roster (40hrs per week) that also supports after-hours event activity.
Our commitment to providing a safe and secure work environment necessitates thorough national police checks. To support this screening, only candidates with Australian residency will be considered.
This is something special! Join us as part of the pre-opening team that will then foster connection, culture and be community champions for the long-term.