Events & Promotions Lead l Summerland Farm

About Us:At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect.

We're committed to building a team that reflects the rich tapestry of humanity. People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is BRAVE.

That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (Bold, Respectful, Authentic, Value Teamwork, Excellent). This role is located within Summerland Farm team. As a business of Australia’s largest disability service provider, Aruma (formerly known as House with

No Steps), our purpose is to provide employment for people with a disability. Summerland Farm is located on a beautiful macadamia and avocado farm, set high on the hills of the Alstonville plateau overlooking the Ballina coastline. This multi-award-winning attraction is a business of Aruma, committed to innovation, continuous improvement and building strong relationships through inclusive employment opportunities for people with disability.

About the role:The Events & Promotions Lead will support the Retail & Tourism Coordinator to deliver highly effective and engaging events, workshops and tours across the hospitality and tourism portfolio in a manner that realises Aruma’s Purpose and Values. You will also be responsible for delivery of content across all social media platforms for Summerland Farm. In this role you will generate growth in sales and customers through effective coordination of promotional activity including channels such as social media, newsletters, website, print, onsite and internal promotions.

 We encourage you to visit our Facebook page for a highlight of our many successful past events! Key Responsibilities:Plan and coordinate site events, programs, workshops and tours successfully to deliver in generating positive customer experiences, growing customers and sales

Increase in customer base, visitation and revenue through content creation and coordination of Summerland Farm’s social media platforms and other promotional activities  Deliver services and products through effective operational activities  Provide excellent customer service to promote Summerland Farm services and build positive relationships with external customers, suppliers and the broader community Develop new products and services to grow and diversify Summerland Farm events on offer Build team relationships with the broader Summerland Farm team and facilitate cooperation and collaboration, reflecting our values and producing effective team results Provide administrative support that ensures site events and operational requirements are met