Events & Promotions Lead l Summerland Farm

People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is BRAVE. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (Bold, Respectful, Authentic, Value Teamwork, Excellent).

This role is located within Summerland Farm team. As a business of Australia's largest disability service provider, Aruma (formerly known as House with No Steps), our purpose is to provide employment for people with a disability. Summerland Farm is located on a beautiful macadamia and avocado farm, set high on the hills of the Alstonville plateau overlooking the Ballina coastline. This multi-award-winning attraction is a business of Aruma, committed to innovation, continuous improvement and building strong relationships through inclusive employment opportunities for people with disability.

The Events & Promotions Lead will support the Retail & Tourism Coordinator to deliver highly effective and engaging events, workshops and tours across the hospitality and tourism portfolio in a manner that realises Aruma's Purpose and Values.

You will also be responsible for delivery of content across all social media platforms for Summerland Farm. In this role you will generate growth in sales and customers through effective coordination of promotional activity including channels such as social media, newsletters, website, print, onsite and internal promotions.

We encourage you to visit our Facebook page for a highlight of our many successful past events!

• Plan and coordinate site events, programs, workshops and tours successfully to deliver in generating positive customer experiences, growing customers and sales
• Increase in customer base, visitation and revenue through content creation and coordination of Summerland Farm's social media platforms and other promotional activities
• Deliver services and products through effective operational activities
• Provide excellent customer service to promote Summerland Farm services and build positive relationships with external customers, suppliers and the broader community
• Develop new products and services to grow and diversify Summerland Farm events on offer
• Build team relationships with the broader Summerland Farm team and facilitate cooperation and collaboration, reflecting our values and producing effective team results
• Provide administrative support that ensures site events and operational requirements are met

• Salary Packaging: Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free.
• Fitness Passport: Access to subsidised Gym membership
• Employee Assistance Program: Free confidential service including Money Assist, Legal Assist, Family Assist and Nutrition/Lifestyle Assist.
• Training: Opportunity for Cert IV accredited training through our RTO
• Discounted Health Insurance: Access to a range of discounted health and wellness services through Bupa.
• Recognition & Rewards: Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards night
• Job Satisfaction: Through making a real difference in peoples' lives within a values-driven organisation.

• Demonstrates respect towards people with a disability
• Previous experience in a fast-paced environment with ability to work under pressure
• Excellent customer service
• Effective verbal and written communication
• Sound organisational skills and ability to prioritise work
• Work autonomously and as part of diverse team
• Bring a positive and creative attitude consistent with Summerland Farms ethos and Aruma's values, contributing to an engaging workplace culture celebrating diversity and continuous improvement
• A commitment to the Summerland Farm and Aruma's Code of Conduct
• Cert IV in Events Management; or equivalent knowledge and experience (planning and coordinating events, workshops or tours)
• Demonstrated experience in content management and social media
• Sound and proficient computer skills
• A practical understanding of WHS requirements
• A current Australian driver's license
• RSA certificate

Desirable:

• Diploma of Social Media Marketing

Applications should include a cover letter addressing your experience and suitability for the role.

Please contact ******@aruma.com.au if you require further information.

Only applicants with the right to work in Australia will be considered. Shortlisted applications will be required to undergo pre-employment probity checks i.e. Police Check and NDIS Worker Screening. We will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised closing date.