Events Ticketing Coordinator

• Help shape our great city through your contribution to the Premier Events team
• Temporary opportunity through to 22 November 2024
• Class 4 - $83,741 + 11% Superannuation
• Great employee benefits!

We are the City of Melbourne, a City of possibility and place to be bold and inspirational. Situated on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin nation, Melbourne has long been considered one of the world’s most liveable and prosperous cities and a thriving, successful example of multiculturalism and diversity. 
At the heart of this is the City of Melbourne, a proud organisation of 1800+ team members positioned to excel as a leading capital city by delivering what matters most to those who work, live, study, visit and invest here.

Together we Make the Difference #teammelbourne

How this position will Make the Difference to City of Melbourne…

The Experience Melbourne Branch works in partnership to position Melbourne as the events capital of Australia and destination of choice for visitors. The Events Ticketing Coordinator is part of the Premier Events Team within the Experience Melbourne branch and coordinates tickets and ticketing related to ticketed events.

The role involves liaison and communication with the Premier Events and Event Marketing teams on elements associated with marketing, ticketing, programming, operations, budgeting, acquittal and other duties as required. The role encompasses significant administrative components relating to an efficient and effective end to end ticketing process.

 What you will bring… (Selection criteria)

 All CoM employees will demonstrate an ability to articulate and demonstrate benefits of positive culture and City of Melbourne’s ICARE values – Integrity, Courage, Accountability, Respect and Excellence;

• Proven experience in a ticketing role working on a major event(s). 
• Experience and knowledge in development of ticketing strategies, event ticketing operational processes, ticketing build and seating map development, ticketing sales tracking and reporting.
• Project management skills including the ability to provide input into the planning process, manage project plans and manage budgets and revenue targets.
• Experience using ticketing agent software programs, a proven ability to understand complex reporting lines and manage competing demands, onsite management of box office administration and staffing during live event(s) period.

To view the physical requirements of this position, please see below under Position Information.         

What we can offer you at City of Melbourne

• Attractive Remuneration & Benefits: Competitive pay package, salary packaging options, leave entitlements;
• Career and leadership development programs: Be part of a collaborative, and forward-thinking organisation offering a chance to contribute, lead and mentor
• CoM for You: Wellbeing Initiatives, Employee Assistance Program (EAP) and CoM Unity Employee Benefits program

How to apply…

As part of the online application form you are required to:

• attach your resume
• attach a separate cover letter, addressing selection criteria (no more than two pages)

Please attention your covering letter to Matthew Flinn, Senior Manager, Premier Events

For further information about the position, please contact Matthew Flinn via email *************@melbourne.vic.gov.au

Applications will be accepted up until 11:45pm, Friday 8th March 2024

If you have any questions regarding our recruitment process, please read our FAQ's - City of Melbourne - Recruitment Frequently Asked Questions

If you have any questions, or for more information, please contact *******@melbourne.vic.gov.au

The City of Melbourne is a child safe organisation and has zero tolerance for child abuse. Some positions will require the incumbent to obtain and maintain a valid Working with Children Check. All employees will be subject to a safety screening process including a police check.

For information about the broader collection and use of personal information by the City of Melbourne, please refer to our Privacy Policy

City of Melbourne is proud to be a workplace that champions diversity. Our commitment is for our people to be safe, included and supported so that they can be at their best.  As an equal opportunity employer, we encourage applications from people regardless of their gender identity and expression, ethnicity, cultural background, sexual orientation, disability and age. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for our community.