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Form of workFantastic casual opportunity to provide support with the facilitating of examinations at the University of Sydney
Multiple positions available - must have flexible availability from 3rd - 15th June 2024 (weekend and evening shifts also available)
Paid training will commence the week beginning 29th April 2024
HEO 4 Step 1 - $52.80 per hour plus superannuation
About the opportunity
The Exam Precinct and Presiding Officer works with the Exams Office in Student Administration Services (SAS) and will take a hands-on approach assisting the exams office in the efficient running of centrally managed examinations.
In this role, you will work collaboratively with a range of staff across SAS portfolio and in the wider University environment to meet work objectives. As an Exam Precinct and Presiding Officer, you will work independently under the close guidance of the Examinations Office to ensure that exam activities are completed to strict deadlines, within the rule, regulations, and procedures of the University
We are seeking multiple Exam Precinct and Presiding Officers to take on varying tasks (outlined below) to support the upcoming examination period, which will run from 3rd -15th June 2024.
Exam Precinct Officer
Exam Precinct Officers are the first point of contact on the ground and are responsible for providing guidance and support to exam supervisors, service room attendants and students during examinations.
Presiding Officer (Main Exams)
Presiding Officers provide guidance and support to exam supervisors and students within a larger venue and are responsible for ensuring that exams run effectively and on time.
Presiding Officer (Alternative Exams)
Presiding Officers provide guidance and support to exam supervisors and students with exam adjustments in a group room. In this role, you will be responsible for ensuring that students' exam adjustments have been applied and that exams are running effectively and on time.
This role is ideal for an individual with flexible and full availability over this 2-week period (evening and weekend shifts also available). Please outline your availability across the 3rd -15th June when submitting your application.
If successful, you will also be required to undertake training components from 29th April 2024.
Your key responsibilities will be to:
actively monitor the conduct of examinations within an exams precinct or large venue to ensure exams are running effectively to University standards and procedures
provide guidance to Exam Supervision staff regarding exam processes
provide the first point of contact between the exam venue and the Exams Office and escalate any issues to the Exams Office
oversee the set-up of venues, materials provided, and exam papers are correct for exam venues before exam sessions commence
assist in the monitoring and supervision of Exam Supervisor’s attendance and performance
facilitate the ID checking processes for students who do not have appropriate ID
respond to a range of enquiries from staff and students
perform work activities relevant to the role’s key accountabilities as approved by the Exams Coordination Officer and commensurate to the role’s classification level.
About you
previous experience with supervising/invigilating examination sessions and student administration experience in centralised examinations area within a tertiary environment
experience in handling large volume of enquiries and administrative workload within a highly regulated area, deadline driven and customer service focused environment
experience in the provision of excellent customer service, together with well-developed written and verbal communications skills within a strong customer service focused environment
working knowledge of University reporting and record management systems
advanced computer skills including the MS Office suite
excellent attention to detail
strong problem solving skills, the ability to use initiative, exercise sound judgement and ability to prioritise workload during busy periods.
well developed interpersonal skills, including the demonstrated ability to work both independently and as part of a team.
Pre-employment checks
Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University.
The University of Sydney is committed to diversity and social inclusion. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ; and people of Aboriginal and Torres Strait Islander descent, are encouraged.
For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
